Check your HP Instant Ink account to make sure your printer is connected to the service.
Tip: Make sure your printer is powered on and connected to the internet – even overnight – to receive
uninterrupted Instant Ink.
Sleep mode saves energy and keeps you connected. When you aren’t using your printer, it automatically enters
sleep mode.
This allows it to conserve energy and update the ink level in your
account.
Sign in to Instant
Ink
Do you need help connecting your printer to HP?
Connect with an agent