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HP Customer Support - Knowledge Base

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Information

Need Windows 11 help?
Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

Feedback

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Why are my cartridges different?

HP Instant Ink cartridges contain more ink or toner and may be larger than the cartridges you are used to. They are intended to work in your printer. Please try them.

Instant Ink cartridges may be a different size or have a different number than you expected.

For example, all of these Instant Ink cartridges work in the same printer:

If you cannot install the cartridges or they do not work, Contact HP Instant Ink support for assistance:

Home / Home Office: HP Instant Ink support
Business: HP Instant Ink for Business support

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Country/Region: Flag

United States

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Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"