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MyHPSupport Business

MyHPSupport Business is a tool for HP’s business customers to create and track support cases, if they have an issue with a device. If you are an individual in need of product support, go to Contact HP Customer Support to find solutions or contact HP.

Business customers can use the tool as a single place to manage and view contracts, products, account information, and their support cases.

User Guides for MyHPSupport

Use the MyHPSupport - Individual User Guide or MyHPSupport - Company User Guide for more information about MyHPSupport features and tasks.

Poly business customers and new users to MyHPSupport Business

Poly business customers and new users need to register with the service.

  1. Check your email for the invitation email from hpno-reply@hp.com.

    If you have not received the email, go to Support homepage, Business Support, and then select Register an account. Fill the required information, and then click Register. You will receive an invitation.

  2. Click the sign-up link in the email invitation, and when the login window opens, select Don’t have an account? Sign up to register.

Get started with support cases

You can now create a new case, find an existing case, or manage contracts and warranties.

  1. Go to Business Support.

  2. Select Create a new case, Find an existing case, or Manage contracts and warranties.

Need help with using MyHPSupport Business?

Review the FAQ or contact business support for any assistance.