hp-support-head-portlet
Actions
- ${title}
hp-contact-secondary-navigation-portlet
Actions
- ${title}
hp-share-print-widget-portlet
Actions
- ${title}
hp-concentra-wrapper-portlet
Actions
- ${title}
Replace an enrolled printer
Learn how your account changes when you replace an enrolled printer.
Home / Home Office: The HP Smart app has a printer replacement function that allows you to keep rollover pages, free months, prepaid amounts, account history, and other account information from the previous printer.
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Follow the instructions that came with the new printer to set it up. Make sure to use the HP Smart app. If HP sends a replacement printer under warranty, the HP Smart app automatically replaces the printer during printer setup.
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If you purchased a replacement printer, watch for the printer replacement option during setup with the HP Smart app.
Business: The HP Smart app does not manage printer replacement for Business accounts.
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Follow the instructions that came with the new printer to set it up. Select the Instant Ink option during setup to enroll the new printer.
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After enrolling the new printer, make sure to cancel any printer you no longer use to avoid charges.
hp-feedback-input-portlet
Actions
- ${title}
hp-feedback-banner-portlet
Actions
- ${title}
hp-country-locator-portlet
Actions
- ${title}
United States
hp-detect-load-my-device-portlet
Actions
- ${title}
hp-hero-support-search
Actions
- ${title}
