hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

How is my Instant Ink bill calculated, or why was it higher than expected?

Your monthly bill is based on the number of pages you print, not the number of shipments you receive. After you enroll, you cannot change your billing date.

  • Your regular monthly payment covers printing of your plan pages and any accumulated rollover pages.

  • If you print more than your plan and rollover pages, you are billed for additional pages.

  • If you have the optional Paper Add-on service and print more than your plan and rollover sheets, you are billed for additional sheets.

  • Charges for additional pages apply during trial months. If you have the option paper add-on service, charges for additional sheets apply during trial months.

  • If you cancel, you are charged at the end of your final billing cycle. After this final charge, you are not charged again.

You can view charges and print your invoice for any billing period:

  1. Sign into your account:

  2. Click HP Instant Ink , then Print and Payment History in the left menu, then expand the Print and Payment History section.

  3. Select the desired date, and then click Download for a specific bill, or Download All Invoices.


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...