Update the firmware using the HP Utility or the Embedded Web Server.
Windows:
-
Open the HP Utility.
-
In the HP Utility, select your printer.
-
Click the Support tab.
-
Select Firmware Update.
Mac OS:
-
Open the HP Utility.
-
Select Support.
-
Select Firmware Update.
Embedded Web Server:
-
Type your printer's IP address into your web browser on your computer.
-
Click the Setup tab.
-
Select Firmware update.
Follow the onscreen instructions to download the firmware file and store it on your hard disk. Then select the downloaded file and click Update.
If you experience very slow progress while uploading the firmware file to the printer, the reason could be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded Web Server directly.
-
In Internet Explorer 10 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and then select the Use a proxy server for your LAN check box. Alternatively, for more precise control, click theAdvanced button and add the printer's IP address to the list of exceptions, for which the proxy server is not used.
-
In Safari for MAC OS X, go to Safari > Preferences > Advanced and click the Proxies: Change Settings button. Add the printer's IP address or its domain name to the list of exceptions, for which the proxy server is not used.
The firmware includes a set of the most commonly used paper presets. Extra paper presets can be downloaded separately.
During the firmware update process, the printer is restarted.
If you press Cancel, the firmware update is cancelled.
If you press OK, the firmware update continues, and you are asked to select the region of the world in which the printer will be used.