Replacing the Printhead for HP Photosmart Wireless e-All-in-One Printer Series (B110)

1. Lower the paper tray.
2. Pull out the tray extender, and then flip open the paper catch.
   Figura : Tray extender and paper catch
   
   1. Tray extender
   2. Paper catch
3. Slide the paper width guide to its outermost position.
   Figura : Slide out the paper width guide

   
4. Load a stack of plain paper into the paper tray, print side down. Slide the stack of paper forward until it stops.
   Figura : Load paper in the tray

   

   observação:

   Make sure that all the paper in the stack is the same size and type and free from rips, dust, wrinkles, and curled or bent edges.

5. Slide the paper width guide inward until it stops at the edge of the paper.
   Figura : Slide the paper width guide inward

   

  cuidado:

Do not remove the old cartridges until you have the replacement printhead available.

1. Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage stops moving before proceeding.
   Figura : Open the cartridge access door

   
2. Press in the tab on the front of the cartridge to release it, and then pull it up and out to remove it from its slot.
   Figura : Remove the cartridge from its slot

   
3. Repeat this step to remove all of the old cartridges from their slots.
4. Lift the latch handle on the carriage until it stops.
   Figura : Lift the latch handle

   
5. Lift the printhead straight up to remove it.
   Figura : Remove the printhead

   
6. Use the pre-moistened wipes that come with the printhead assembly to clean the electrical contacts inside the printer.
   Wipe from the top to the bottom of the electrical contacts, in one direction only. As the wipes become dirty, discard them, and then open new ones.

     cuidado:

   Do not wipe up and down or side to side, as doing so can damage the printer.

   Figura : Pre-moistened wipes

   
   Figura : Clean the electrical contacts inside the printer

   
7. Remove the new printhead from its packaging.
   Figura : Remove the new printhead from its packaging

   
8. Hold the printhead upright, with the color-coded icons facing up.
9. Raise the latch handle, and then insert the new printhead. Press the printhead down lightly to make sure that it is properly seated.
   Figura : Insert the printhead

   
10. Carefully lower the latch handle before inserting the new cartridges.

    observação:

    Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to install the cartridges correctly.

    Figura : Lower the latch handle

    
11. Remove the new cartridge from its packaging, and then pull the orange pull tab straight back to remove the plastic wrap.
    Figura : Remove the plastic wrap

    
12. Twist the orange cap counterclockwise to snap it off.
    Figura : Remove the orange cap

    
13. With the cartridge contacts facing the printhead, slide the cartridge into its slot by matching the colored icons on the cartridge with those on the printhead. Press down on the cartridge until it clicks into place.
    Figura : Slide the cartridge into its slot and then press down.

    
14. Repeat these steps for each cartridge.
15. Close the cartridge access door. The carriage moves to the right side of the printer.
    Figura : Close the cartridge access door

    
16. Wait for the product to align the cartridges and print an alignment page. This process takes about 10 minutes.
    Figura : Example alignment page

    

    observação:

    Mechanical noises during alignment are normal.

observação:

HP does not ask that all failed parts be returned, so you might have a prepaid mailing label and return instructions. You can ignore these steps if you did not receive the return documents.

1. Put the old printhead assembly into the package that the new part came in.
   Figura : Put the failed printhead in the package

   
2. Peel off the lid sticker labeled ‘B’ and use it to seal the printhead assembly package.

   Figura : Peel off sticker B

   Figura : Seal the package with sticker B

3. Use the orange caps from the new cartridges to cap the old cartridges.
   Figura : Cap the old cartridges

   
4. Put the old parts and the form that came with the new parts into the box the new parts came in. If possible, also include a print sample showing the issue with the old printhead.
   Figura : Put the old parts into the box

   
5. Close the box, apply the prepaid mailing label, and then put the package in the mail.
   Figura : Send the package back to HP