
hp-support-head-portlet

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hp-contact-secondary-navigation-portlet

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hp-share-print-widget-portlet

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hp-concentra-wrapper-portlet

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HP PCs - Hard disk 3F0 boot device not found error
If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, run the Hard Disk Test in System Diagnostics.
If the error message indicates 3F0 error or Boot Device Not Found, determine if your computer has Optane memory installed and configured correctly. See HP Consumer Desktop PCs - Boot Device Not Found (3F0) or Automatic Repair Errors for desktops or HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors for notebooks. For more information about Optane memory, see HP PCs - Installing and Using Intel Optane.
Update the BIOS
Before attempting further troubleshooting steps, update the BIOS to try to resolve the issue.
For instructions, go to one of the following HP support documents:
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HP Business Desktop PCs - Updating the BIOS (Basic Input Output System)
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HP Business Notebook PCs - Updating the BIOS (Basic Input Output System)
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HP Consumer Desktop PCs - Updating the BIOS (Basic Input Output System) (Windows)
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HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows)
Open the Component Tests menu when Windows won't start
When Windows won't start, use the following instructions to open the Component Tests menu.
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Hold the power button for at least five seconds to turn off the computer.
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Turn on the computer and immediately press esc repeatedly, about once every second. When the menu is displayed, press the f2 key.
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On the main menu, click Component Tests.
The Component Tests menu is displayed.
Your Component Tests menu might be different, depending on the components installed on your computer.
Perform hard drive tests in HP PC Hardware Diagnostics
HP PC Hardware Diagnostics provides multiple tests to test the hard drive on your computer and confirm hardware failures. First, run the Quick Test (two to three minutes). If the Quick Test does not find a problem, run the Extensive Test (two hours or more). It can run once or loop until an error occurs.
If your computer is offline, use your mobile device to scan the provided QR Code and access HP Customer Support.
Restore BIOS default settings
To restore the BIOS default setting, open the BIOS Setup screen.

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Turn off the computer and wait five seconds.
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Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
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On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
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Press f10 to Save and Exit.
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Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
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Follow the prompts to restart your computer.
Reinstall Windows 10 on the hard drive
Reinstall Windows through the Windows Recovery Environment (f11) or using the HP Cloud Recovery Tool.
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Use the steps from HP PCs - Reset the computer to perform a system reset through Windows Recovery Environment (f11) when Windows does not start.
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Or, to use HP Cloud Recovery Tool, see the document for your computer:
hp-feedback-input-portlet

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hp-feedback-banner-portlet

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hp-country-locator-portlet

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hp-detect-load-my-device-portlet

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hp-hero-support-search

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