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HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. Currently, the tool supports consumer PCs manufactured in 2016 and later. Earlier model computers are being added on an ongoing basis.


If you purchased your computer before 2016, see HP Customer Support - Software and Driver Downloads for other available recovery options.


To learn if your model is supported, see HP PCs - HP Cloud Recovery Tool Supported Platforms.