HP Designjet 5000 and 5500 Series Printers - Media Guidelines

The quality of some images may be reduced if you do not use the correct paper. For example, images with large regions of intense color, where many ink drops are needed to fully saturate the color will not print well on HP Bright White Inkjet paper. On HP coated paper, the same images might cause the paper to wrinkle and to come into contact with the printheads smearing print and risking damage to the printhead.

Whenever loading a roll or a sheet, the display screen on the printer's front panel prompts to specify the paper type you are loading. It is absolutely essential to specify the correct paper type for good image quality. If paper is already loaded, and you are unsure which paper type is specified check, follow these instructions:

The combination of paper type and print-quality settings tells the printer how much ink to place on the paper. For example, ink density, dithering method, and number of printhead passes necessary to achieve the best results are all factors.

Handle film and glossy paper by the edges or wear cotton gloves. Skin oils can interact with the ink and cause it to smear.

Although the ink systems supplied with the printer have good light fastness, colors will eventually fade or change if exposed to sunlight over a long period.

Rewrap partially used rolls of paper if they are not being used.

Always keep unused rolls in their plastic wrapping to prevent discoloration.

Do not stack rolls of paper.