A printer status of "Offline" displays on the computer and the printer does not print.
Figure : Printer status "Offline" in Devices and Printers
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When the printer status is "Offline," it indicates that the computer cannot communicate with the printer. This issue can occur for various reasons, such as the following:
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The printer is turned off
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The network cable or USB cable is disconnected
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The printer is set to "Use printer offline"
The following symptoms might also be present:
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Printer does not respond
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Printer icon(s) status is offline or greyed out
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The default printer driver has been changed
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Unable to find printers or other devices on the network
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File and printer sharing is disabled
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Network port IP address changed or is reset
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Network loses connection with the printer after it enters sleep mode