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    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP LaserJet Pro - Update the firmware

HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the printer firmware for a single printer. When you update the firmware, Web Service apps will update automatically.
This document applies to HP LaserJet Pro Printers and MFPs. There are two supported methods to perform a firmware update on an HP LaserJet Pro. Use only one of the following methods to update the firmware.
Video overview
This video shows how to update the firmware from the printer control panel or Firmware Update Utility on your HP LaserJet Pro printer.
Method one: Update the firmware using the control panel
Use these steps to load the firmware from the control panel (for network-connected products only), and/or to set the product to automatically load future firmware updates. For USB-connected products, skip to Method two.
  1. Make sure the product is connected to a wired (Ethernet) or wireless network with an active Internet connection.
      note:
    The product must be connected to the internet to update the firmware via a network connection.
  2. From the Home screen on the product control panel, open the Setup menu.
    • For touchscreen control panels, touch the Setup button.
    • For standard control panels, press the left or right arrow button.
  3. Scroll to and open the Service menu, and then open the LaserJet Update menu.
      note:
    If the LaserJet Update option is not listed, use Method two (shown below).
  4. Check for updates.
    • For touchscreen control panels, touch Check for Updates Now.
    • For standard control panels, select Check for Update.
      note:
    The printer automatically checks for an update, and if a newer version is detected, the update process automatically starts.
  5. Set the printer to automatically update the firmware when updates become available.
    1. From the Home screen on the printer control panel, open the Setup menu.
      • For touchscreen control panels, touch the Setup button.
      • For standard control panels, press the left or right arrow button.
    2. Scroll to and open the following menus:
      • Service
      • LaserJet Update
      • Manage Updates
    3. Turn on automatic updates.
      • For touchscreen control panels, set the Allow Updates option to YES, and then set the Check automatically option to ON.
      • For standard control panels, set the Allow Updates option to YES, and then set the Automatic Check option to ON.
Method two: Update the firmware using the Firmware Update Utility
Use these steps to manually download and install the Firmware Update Utility from HP.com. This method is the only firmware update option available for printers connected to the computer via a USB cable. It also works for printers connected to a network.
  note:
You will need to have print driver installed in order to use this method.
  1. Go to www.hp.com/go/support, click Drivers & Downloads, type the printer name in the search field, click Go, and then select the model from the list of search results.
  2. Select the operating system.
  3. Under the Firmware section, locate the Firmware Update Utility.
  4. Click Download, click Run, and then click Run again.
  5. When the utility launches, select the printer from the drop-down list, and then click Send Firmware.
      note:
    To print a configuration page to verify the installed firmware version before or after the update process, click Print Config.
  6. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the utility.

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