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HP Customer Support - Knowledge Base

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HP LaserJet Pro - Update the printer firmware

Introduction

HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. To obtain these updates, you must update the firmware on your printer. When you update the firmware, Web Services apps will update automatically.

Video overview

The videos below demonstrate how to update the firmware on the printer. The steps for updating the firmware vary depending on the printer model. View the video that applies to your printer model.
The following video applies to M329, M428, M429, and M479 printer models:
The following video applies to printers that have a touchscreen control panel with a black background, and some printers that have a 2-line LCD control panel:
note:
If the steps in these videos do not align with your printer model, refer to the sections below for the correct steps.

Update the printer firmware

There are two supported methods (listed below) to perform a firmware update on an HP LaserJet Pro printer.
Choose one of these methods and follow the steps provided to update the firmware on your printer.
note:
For USB-connected printers, use Method two: Update the firmware using the HP Printer Update utility.

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