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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Printers - Driver and software support for Windows 7

Use this document to find the recommended HP Printer drivers for Windows 7. After determining the correct driver, click the link in the Recommended solution column to go to either a related support document with instructions or to www.hp.com/go/support to download the driver.
This document applies to HP LaserJet, HP LaserJet Pro, HP LaserJet Enterprise, HP Officejet Enterprise, and HP PageWide Enterprise printer models.
For another HP Printer model such as a Deskjet, Officejet Pro, or Photosmart, go to Windows 7 Compatible Printers.
HP Color LaserJet
Legend
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
Windows  7
Compatibility requirements
Desktop and Laptop
Administrators
HP LaserJet series
PC support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows  7 solutions2
Color LaserJet Family (original printer)
15
N/A
N/A
Color LaserJet 5
15
N/A
N/A
Color LaserJet 5m
N/A
N/A
100/M175 MFP
170/
M176 MFP
M177 MFP
200/M251
N/A
N/A
M252
N/A
N/A
M274 MFP
9
200/M276 MFP
M277 MFP
300/M351
LJ 300-400
N/A
N/A
300/M375 MFP
LJ 300-400
M377 MFP
9
400/M451
LJ 300-400
N/A
N/A
M452
N/A
N/A
400/M475 MFP
LJ 300-400
M476 MFP
M477 MFP
9

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
500/M551
N/A
N/A
M552
N/A
N/A
M553
N/A
N/A
500/M570 MFP
500/M575 MFP
EWS12 or Control panel
500/M575c flow MFP
EWS12 or Control panel
M577 MFP
M577z flow MFP
9
EWS12 or Control panel
M651
N/A
N/A
M680 MFP
EWS12 or Control panel
M750
N/A
N/A
700/M775 MFP
EWS12 or Control panel
M855
N/A
N/A
M880 flow MFP
EWS12 or Control panel
1500
N/A
N/A
1600
1
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
2500
N/A
N/A
UPD4,7
2550
N/A
N/A
UPD4,7
2600n
N/A
N/A
2605
UPD4,7
N/A
N/A
2700
UPD4,7
N/A
N/A
3000
UPD4,7
N/A
N/A
3500
1
N/A
N/A
3550
1
N/A
N/A
3600
1
N/A
N/A
3700
UPD4,7
N/A
N/A
3800
UPD4,7
N/A
N/A
4500
UPD4,7
N/A
N/A
4550
UPD4,7
N/A
N/A
4600
UPD4,7
N/A
N/A
4610n
UPD4,7
N/A
N/A
4650
UPD4,7
N/A
N/A
4700
UPD4,7
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
4730 MFP
UPD4,7
EWS12 or Control panel
5500
UPD4,7
N/A
N/A
5550
UPD4,7
N/A
N/A
8500
N/A
N/A
8550 MFP
8550
N/A
N/A
9085mfp
9500
UPD4,7
N/A
N/A
9500 MFP
UPD4,7
EWS12 or Control panel
9850mfp
CM1015 MFP
CM1017 MFP
UPD4,7
CM1312 MFP
UPD4,7
In OS2
CM1410/CM1415 MFP
CM2320 MFP
UPD4,7
In OS2
CM3530 MFP
UPD4,7
EWS12 or Control panel

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
CM4540 MFP
EWS12 or Control panel
CM4730 MFP
UPD4,7
EWS12 or Control panel
CM6030 MFP
UPD4,7
EWS12 or Control panel
CM6040 MFP
UPD4,7
EWS12 or Control panel
CM8000 MFP
CM8050 MFP
CM8060 MFP
(Edgeline)
UPD4,7
EWS12 or Control panel
CP1020/
CP1025
N/A
N/A
CP1210
CP1213
CP1214
CP1215
CP1216
CP1217
N/A
N/A
CP1510
CP1514
CP1515
CP1518
UPD4,7
N/A
N/A
CP1520/CP1525
N/A
N/A
HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
CP2025
UPD4,7
N/A
N/A
CP3505
UPD4,7
N/A
N/A
CP3520
CP3525
UPD4,7
N/A
N/A
CP4005
UPD4,7
N/A
N/A
CP4020/
CP4025
64-bit
N/A
N/A
CP4520/CP4525
64-bit
N/A
N/A
CP5220/CP5225
UPD4,7
N/A
N/A
CP5520/
CP5525
N/A
N/A
CP6015
UPD4,7
N/A
N/A
HP LaserJet (mono)
Legend
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
Windows  7
Compatibility requirements
Desktop and Laptop
Administrators
HP LaserJet series
PC support
Recommended solution
Install connection9
Scan connection10
Scan/Send solution11
Other Windows  7 solutions2
LaserJet
Plus
N/A
N/A
LaserJet
Printer Family (original printer)
Serial port15
N/A
N/A
II
15
N/A
N/A
IId
N/A
N/A
IIp / IIp Plus
Serial or Parallel port15
N/A
N/A
IIId
N/A
N/A
III / IIIp
Serial or Parallel port15
N/A
N/A
IIIsi
N/A
N/A
4 / 4 Plus
15
N/A
N/A
4LC / 4LJ
N/A
N/A
4L / 4mL
Parallel port15
N/A
N/A
4m / 4m Plus
15
N/A
N/A
4mp / 4p
Serial or Parallel port15
N/A
N/A
4si / 4si   mx
4mv / 4v
15
N/A
N/A
5
Serial or Parallel port15
N/A
N/A
5m / 5n
15
N/A
N/A
5L
5mp / 5p
Parallel port15
N/A
N/A
5L Extra
N/A
N/A
5se
N/A
N/A
5si / 5si  mx
15
N/A
N/A
5si mopier
15
6L / 6mp / 6p
15
N/A
N/A
6L Pro
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
100/
M125 MFP
M126 MFP
M127 MFP
M128 MFP
M201
N/A
N/A
M202
N/A
N/A
M225 MFP
M226 MFP
M275
(Topshot)
240 mopier
320 mopier
400/M401
N/A
N/A
M402d/M402dw
N/A
N/A
M402n/M402dn
N/A
N/A
M403d/M403dw
N/A
N/A
M403n/M403dn
N/A
N/A
400/M425 MFP
M426dw MFP
M426fdn/M426fdw MFP
M427dw MFP
M427fdn/M427fdw MFP
400/M435 MFP
500 Plus
M501
N/A
N/A
M506
9
N/A
N/A
M521 MFP
500/M525 MFP
EWS12 or Control panel
500/M525c flow MFP
EWS12 or Control panel
M527 MFP
M527z flow MFP
9
EWS12 or Control panel

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
600/M601
N/A
N/A
600/M602
N/A
N/A
600/M603
N/A
N/A
M604
N/A
N/A
M605
N/A
N/A
M606
N/A
N/A
M630 MFP
M630 flow MFP
EWS12 or Control panel
M701
N/A
N/A
M706
N/A
N/A
700/M712
N/A
N/A
700/M725 MFP
EWS12 or Control panel
M806
N/A
N/A
M830 flow MFP
EWS12 or Control panel
1000
N/A
N/A
1005
N/A
N/A
1010
N/A
N/A
1012
N/A
N/A
1015
1
N/A
N/A
1018
1
N/A
N/A
1020
1
N/A
N/A
1022
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
1100
Serial or Parallel port15
N/A
N/A
1150
1
N/A
N/A
1160
1
N/A
N/A
1200
UPD4,7
N/A
N/A
1300
UPD4,7
N/A
N/A
1320
UPD4,7
1
N/A
N/A
2000
N/A
N/A
2100
UPD4,7
N/A
N/A
2200
UPD4,7
N/A
N/A
2300
UPD4,7
N/A
N/A
2300L
UPD4,7
1
N/A
N/A
2400/2410
UPD4,7
1
N/A
N/A
2420
2430
UPD4,7
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
3300 MFP
3320n MFP
EWS12 or Control panel
UPD4,7
3300 MFP
3310 MFP
3330 MFP
1
1
EWS12 or Control panel
4000
N/A
N/A
4050
4050se
4050t
UPD4,7
N/A
N/A
4050n
4050tn
UPD4,7
N/A
N/A
4100
UPD4,7
N/A
N/A
4100 MFP
4101 MFP
UPD4,7
EWS12 or Control panel
4200
4200L
UPD4,7
N/A
N/A
4240 / 4240n
UPD4,7
N/A
N/A
4250
UPD4,7
N/A
N/A
4300
UPD4,7
N/A
N/A
4345 MFP
UPD4,7
EWS12 or Control panel
4350
UPD4,7
N/A
N/A
5000
UPD4,7
N/A
N/A
5100
UPD4,7
N/A
N/A
5200
UPD4,7
N/A
N/A
5200L / 5200LE
UPD4,7
1
N/A
N/A
5200 LX
UPD4,7
1
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
8000
UPD4,7
N/A
N/A
8000 MFP
UPD4,7
EWS12 or Control panel
8100
UPD4,7
N/A
N/A
8100 MFP
UPD4,7
EWS12 or Control panel
8150
UPD4,7
N/A
N/A
8150 MFP
UPD4,7
15
EWS12 or Control panel
9000
UPD4,7
N/A
N/A
9000 MFP
9000L MFP
UPD4,7
EWS12 or Control panel
9040
UPD4,7
N/A
N/A
9050
UPD4,7
N/A
N/A
9040 MFP
9050 MFP
UPD4,7
EWS12 or Control panel
9055mfp
UPD4,7
EWS12 or Control panel
9065mfp
UPD4,7
EWS12 or Control panel
M1005 MFP
1
1
M1120 MFP

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
M1132 MFP
M1132s MFP
M1136 MFP
M1210 MFP
M1212 MFP
M1213 MFP
M1219 MFP
M1214 MFP
M1216 MFP
M1217 MFP /
M1218 MFP
M1319 MFP
1
1
M1522 MFP
UPD4,7
In OS2
M1530 MFP /
M1536 MFP
M2727 MFP
UPD4,7
In OS2

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
M3027 MFP
UPD4,7
EWS12 or Control panel
M3035 MFP
UPD4,7
EWS12 or Control panel
M4345 MFP
UPD4,7
EWS12 or Control panel
M4555 MFP
EWS12 or Control panel
M5025 MFP
UPD4,7
EWS12 or Control panel
M5035 MFP
UPD4,7
EWS12 or Control panel
M9040 MFP
M9050 MFP
UPD4,7
EWS12 or Control panel

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
P1000
P1005
1
N/A
N/A
P1006
1
N/A
N/A
P1007
1
N/A
N/A
P1008
1
N/A
N/A
P1100
P1102
P1102s
N/A
N/A
P1102w
N/A
N/A
P1104
P1106
P1107
P1108
P1109
1
N/A
N/A
P1500
P1505
P1505n
N/A
N/A
P1560/
P1566
P1567
P1568
P1569
N/A
N/A
P1600/
P1606
P1607
P1608
P1609
N/A
N/A

HP LaserJet series

PC support

Recommended solution

Install connection9

Scan connection10

Scan/Send solution11

Other Windows  7 solutions2
P2010
P2014
1
N/A
N/A
P2014n
N/A
N/A
P2015
P2015d
UPD4,7
1
N/A
N/A
P2015dn
P2015n
P2015x
UPD4,7
N/A
N/A
P2035
1
N/A
N/A
P2050 / P2055
N/A
N/A
UPD4,7
In OS2
P3004 /
P3005
UPD4,7
N/A
N/A
P3011/
P3015
UPD4,7
N/A
N/A
P4010/
P4014
UPD4,7
N/A
N/A
P4015
UPD4,7
N/A
N/A
P4510/
P4515
UPD4,7
N/A
N/A
HP LaserJet All-in-Ones
Legend
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
  note:
While most LaserJet printers support network scanning, the following printers do NOT support scanning via a network, do NOT support the Scan to PDF feature, and do not support utilities such as HP Solution Center in Windows  7.
Windows  7
Compatibility requirements
Desktop and Laptop
Administrators
HP LaserJet series
PC  support
Recommended  solution
Install  connection9
Scan  connection10
Scan/Send solution11
Other Windows  7 solutions2
1100/1100A
32/64-bit
32/64-bit
1220
32/64-bit
32/64-bit
Color 2800
2820
2830
2840
32-bit
32-bit
32-bit32-bit
HP Scan software
64-bit
64-bit
3015
3020
3030
32/64-bit
32/64-bit
UPD4,7
64-bit
64-bit
3050
3052
3055
32-bit
32-bit
HP Scan software
UPD4,7
In OS2
64-bit
64-bit
UPD4,7
32/64-bit
32/64-bit
3100
3150
3200
32/64-bit
32/64-bit
UPD4,7
32/64-bit
32/64-bit
3380
32/64-bit
32/64-bit
3390
3392
32-bit
32-bit
HP Scan software
64-bit
64-bit
UPD4,7
32/64-bit
32/64-bit
HP Officejet Enterprise
Legend
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
Windows  7
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP LaserJet series
PC  support
Recommended  solution
Install  connection9
Scan  connection10
Scan/Send solution11
Other Windows  7 solutions2
HP Officejet Enterprise Color X555
N/A
N/A
HP Officejet Enterprise Color MFP X585
EWS12 or Control panel
HP Officejet Enterprise Color Flow MFP X585
EWS12 or Control panel
HP PageWide Enterprise
Legend
= Not available
= Available
= Available with limitations
= USB connection
= Network connection
= Wireless connection

N/A = Does not apply
Windows  7
Compatibility requirements
Desktop, Laptop, and Tablet
Administrators
HP LaserJet series
PC  support
Recommended  solution
Install  connection9
Scan  connection10
Scan/Send solution11
Other Windows  7 solutions2
HP PageWide Enterprise Color 556
9
N/A
N/A
HP PageWide Enterprise Color MFP 586
Flow MFP 586z
9
EWS12 or Control panel
Driver and software types
Some printers have multiple driver options for use depending on the environment, printer connection type, and availability:
  • Full solution - The Full solution is custom drivers and/or software created for select printers. 'HP Full feature software and driver', 'HP Full feature driver', or 'HP Full software and drivers', offer a complete solution including full printer software functionality and the most advanced features available for the printer, and does not require additional HP software. Recommended where available, the Full solution is either included on the HP Windows  7 CD/DVD that came with a new printer or is available for download from www.hp.com/go/support. Can be installed via USB or network.
  • Basic PCL6 driver - PCL6 drivers use the printer's resources (internal processor and memory) to process print commands. It is a custom driver created for select printers that support PCL 6. Should not be confused with the UPD PCL 6. This download, available only from www.hp.com/go/support, can be used to provide basic print or print/scan software features. Enables more advanced software functionality than the drivers included In-OS or Windows Update. Can be installed via USB or network.
  • Basic Host-based - Host-based drivers use the computer's (host's) resources to process print commands when the computer is connected to the printer via USB cable. It is a custom driver created for host-based printers to provide basic print or print/scan software features. Enables more advanced software functionality than the drivers included In-OS or Windows Update. Similar to the Basic PCL6 driver, this driver is available only from www.hp.com/go/support. Also known as a Plug and Play driver because it can be installed via USB only.
  • Plug and Play driver or package - Host-based driver that can be installed via USB only. Similar to the Basic Host-based option, this driver is available only from www.hp.com/go/support.
  • Universal Print Driver (UPD) - Universal driver download for use by customers that require print-only software features or for use by system administrators that want to use the file for distribution. Includes PCL 6, PCL5, and PostScript versions. Not recommended for All-in-One printers. Often used in a business environment by administrators or IT staff when printing via a managed print server to multiple printer models in a static or mobile print environment. Can be installed via USB or network, but is typically installed via network.
      note:
    The HP Universal Print Driver for Windows PCL6 is recommended for most printing needs. It is used for general office applications such as word processing or spreadsheet applications, etc. HP Universal Print Driver for Windows PCL6 is recommended to achieve backward compatibility.
    The printer must have PostScript (PS) printing capability to use the HP Universal Print Driver for Windows PostScript. Use the PostScript version for the following:
    • When using a PostScript printer.
    • When printing from Adobe or other highly graphic intensive applications.
    • When printing documents containing a significant number of graphics or macros.
    • When printing in a mixed environment, for example, printing from both Windows and Macintosh applications.
  • Windows Update - Basic, driver included in Windows Update for the Windows  7 operating system (OS). For most printers, this driver provides print-only functionality (no scan features). Select printers will also have basic WIA support. Use Devices and Printers to run Windows Update and obtain the latest drivers and updates. Best used when no other solution is available to provide limited print-only software features.
  • In-Operating System (In-OS) - Basic, print-only (no scan) driver included in the Windows  7 operating system (OS) to provide limited print software features. Some of the advanced features may not be available. For some printers, these are the only driver options available. Best used when unable to connect to the internet or when no other solution is available. In the case of All-in-One printers, this is considered a better choice than UPD.
  • Point and print driver bundle - Typically used by administrators or IT staff to allow for Point and Print interaction among different operating systems. Can be used to install a shared driver on a network print server and then to point to the print server share from a network client.
      note:
    This option is available to Enterprise customers but is not listed in this document. For more information about Point and Print driver bundles, go to www.hp.com/go/upd.
  • HP ePrint software - HP ePrint software provides the ability to wirelessly print from a Windows or Mac desktop or laptop, to any wireless direct printer that is ePrint-enabled and connected to a network or HP cloud, from within applications using the standard File > Print method. Includes a driver for Windows and a .pdf workflow for Mac. Use ePrint software to print documents or photos over the Internet by sending an email from an email-capable device, from any location, to an email address assigned to a Web-connected HP printer. Use HP ePrint App to capture, edit, and wirelessly print photos and other image files from an iPad, iPhone, iPod Touch, Android phone, or other smart phone to a wireless network-connected HP printer.
Footnotes
Footnotes
1
No network support. Use a USB connection to scan and/or install.
2
Internet connection required. If no internet access, use the driver included in the Windows  7 operating system (In OS) (if available). To manually install this option, use the Add Printer wizard. For instructions, go to Install the driver included in Windows or Windows Update.
3
If the company restricts access to the internet or Windows Update, contact the system administrator.
4
Universal Print Driver (UPD) provides print-only (no scan or fax) support. UPD includes an installer that enables either a traditional or dynamic mode install.
5
Full feature drivers or Full solutions are larger file downloads. When using a dial up connection, consider downloading the Basic, PLC6, Host-based, or Plug and Play option if available, or order the solution on CD if available. To check, click the link in the Recommended solution column for the printer.
6
This printer is fully supported using the recommended solution which provides print and scan software.
7
UPD is supported in Windows  7 including UPD PCL 6, UPD PCL 5, and UPD PostScript. For the best printing experience, download the latest version with the most recent fixes and features from www.hp.com/go/upd.
8
HP ePrint software is not supported via USB connections. For more information about compatibility and available mobile solutions, go to www.hp.com/go/LaserJetMobilePrinting.
9
To install the driver, connect the printer to the computer using a supported connection type. Some printers do not support network or wireless installs. For these printers, use a USB connection. Select printers have wireless accessories which will enable a wireless install.
10
To scan, connect the printer to the computer using a supported connection type. Some printers do not support wireless scanning or scanning over a network. For these printers, use a USB connection. Select printers might have wireless accessories which will enable wireless scanning.
11
Fax capability is available for select printers only. Use the HP PC Send Fax Driver or the HP LaserJet MFP Wizard Console where available.
12
Use the Embedded Web Server (EWS) to enable and configure scan features.
13
For a network installation, use the TCP/IP option.
14
The Basic driver is a PCL 6 Print driver or PCL 6 Print and Scan driver. In some cases, this does not include an installer (driver only). If after you download and double-click the file an installer does not automatically launch, install the print driver using the Add Printer Wizard.
15
Parallel and Serial ports are supported in Windows  7.
16
The Color LaserJet 5 and 5M only have a Postscript driver available. The Color LaserJet 5M uses the PostScript (PS) language for printing and has a PS language module installed. The Color LaserJet 5 did not have the PS language module installed but did have an optional module available. The Postscript driver will not work with the Color LaserJet 5 unless it has the optional PS language module installed. For color printing on a Color LaserJet 5, consider searching the Web for a PostScript module for this printer, and then obtain the driver from Windows Update.

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