This document provides the procedures to remove and replace the MFP hard-disk drive (HDD).
Mean time to repair: 10 minutes
Service level: Basic
Turn the printer power off
Disconnect the power cable.
To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.
Do not replace the formatter, DC controller, and eMMC PCA or hard-disk drive simultaneously during a single printer servicing. Doing so might cause the printer to become unstable or inoperable.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Part number |
|
---|---|
5851-6712 |
500GB secure hard disk drive (HDD) assembly |
No special tools are required to remove this part.
Make sure that the formatter cover is fully seated, and that the thumbscrews are finger tight after replacing it.
Turn the printer power on
Connect the power cable.
Use the power switch to turn the power on.
Print a configuration page to make sure that the printer is functioning correctly.
Follow these steps to remove the formatter cover.
Follow these steps to remove the hard-disk drive (HDD).
Follow these steps to unpack the replacement assembly.
Follow these steps to install the hard-disk drive (HDD).
Follow these steps to install the formatter cover.
Follow these steps to reinstall the product firmware.