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HP Color LaserJet Enterprise M552, M553, M554, M555 - Setting up the printer (hardware)

This document explains how to set up the physical parts of the printer. Complete these steps before installing the printer software on the computer.
If the printer hardware is already set up, see the Links to software installation instructions section at the end of this document for help with software installation.
Follow these steps to set up the printer:

Step one: Unpack the printer

  1. Select a site to place the printer that meets the following specifications:
    • A sturdy, well-ventilated, dust-free area, away from direct sunlight
    • Temperature range: 15° - 27° C (59° - 80.6° F)
    • Humidity range: 10% - 80%
  2. Allow sufficient space around the printer to open all doors and trays.
      caution:
    HP recommends that two people move the printer.
    Models without an optional paper tray installed weigh 60.6 lb (27.5 kg).
    Models with an optional paper tray installed weigh 73.6 lb (33.4 kg).
    Figure : Space requirements (for models without an optional tray installed)
    Figure : Space requirements (for models with an optional paper tray installed)
  3. Take the HP printer out of the box, and then remove the packaging material. Verify that the contents match this illustration.
    Figure : Contents of the box
  4. Remove all tape and packing material from the outside of the printer.
    note:
    HP recommends recycling packing materials whenever possible.
    Figure : Recycle packing materials

Step two: Install Tray 3

  1. Place Tray 3 on a stable surface, and then place the printer on top of Tray 3.
      caution:
    HP recommends that two people move the printer.
    Figure : Place the printer on Tray 3
  2. Open Tray 3.
    Figure : Open Tray 3
  3. Lock the tray.
    Figure : Lock the tray
  4. Close Tray 3.
    Figure : Close Tray 3

Step three: Connect the network cable (optional)

If you are connecting to a network, connect the network (Ethernet) cable now.
Figure : Connect network cable
  caution:
Do not connect a USB cable now. To use a USB cable to connect the printer to the computer, connect it when prompted during software installation.
Figure : Do not connect a USB cable yet

Step four: Connect the power cable and turn on the printer

  1. Connect the power cable between the printer and a grounded AC outlet. To prevent damage to the printer, use only the power cable that is provided with the printer.
      caution:
    Make sure the power source is adequate for the printer voltage rating. The voltage rating is on the printer label. The printer uses either 100-127 Vac or 220-240 Vac and 50/60 Hz.
    Figure : Connect the power cable and turn on the printer
  2. Wait for 60 seconds before continuing. During this time, if the printer is connected to a network, the network recognizes the printer and assigns an IP address or host name for the printer.
  3. On the control panel, set the language, the date/time format, and the time zone.
    note:
    For advanced setup of network-connected printers, enter the printer IP address in the address bar of a Web browser after software installation is complete. To find the IP address, select the Information button , and then select Ethernet.

Step five: Load paper in Tray 2

The following information describes how to load paper in Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
note:
The procedure to load paper in the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here.
  caution:
Do not extend more than one paper tray at a time.
  1. Open Tray 2 and remove the shipping lock.
    Figure : Open Tray 2 and remove the shipping lock
  2. Adjust the paper width and length guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.
    Figure : Adjust the paper guides to the size of paper being used
  3. Load a stack of paper in the tray.
    note:
    To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
    Figure : Load paper in the tray
  4. Close the tray.
    Figure : Close the tray

Step six: Verify that the printer functions

To verify that the printer prints, find your control-panel type in the options below and then follow the steps provided.
note:
The steps vary according to the control panel.
Figure : FutureSmart 3 control panels
Figure : FutureSmart 4 control panels

Step seven: Update the firmware (optional but recommended)

HP regularly updates features that are available in the printer firmware. Update the printer firmware to take advantage of the most current features.
note:
Check with the network administrator before updating the printer firmware.
For information on updating the printer firmware, see Update the firmware.

Links to software installation instructions

After completing the previous setup steps, install the printer software using one of the following methods:
  • Method one: Download HP Easy Start (Windows and macOS clients)
    1. Go to 123.hp.com/laserjet, and then click Download.
    2. Follow the onscreen instructions to download and launch HP Easy Start.
    3. Follow the onscreen instructions to select and run the printer software installation.
  • Method two: Download from the printer support website (Windows clients and servers)
    1. Click the link below for your printer model to go to the printer support website:
    2. Select Software, Drivers and Firmware.
    3. Download the software for your printer model and operating system.
      note:
      Windows - Driver-Product Installation Software for clients, Basic Drivers V3 and V4 for clients and servers.
    4. Launch the installation file by clicking on the ".exe" or ".zip" file, as necessary, and then follow the onscreen instructions.
  • Method three: IT managed setup (Windows only - clients and servers)
    Visit hp.com/go/upd to download and install the HP Universal Print Driver.
If you did not register your printer during software installation, go to www.register.hp.com to register now.

Find more information

For additional information, click the link below that corresponds with your printer model.
Touch the Help button on the printer control panel to access Help topics.
Figure : FutureSmart 3
Figure : FutureSmart 4