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COMUNICAZIONE DI SUPPORTO- CUSTOMER ADVISORY

ID documento: c06449590

Versione: 1

Computer HP - È stata rilevata una vulnerabilità della protezione durante la negoziazione della chiave di crittografia delle connessioni Bluetooth

AVVISO:: le informazioni riportate in questo documento, inclusi i prodotti e le versioni software, sono aggiornate alla data del rilascio.Questo documento è soggetto a modifiche senza preavviso.

Data di rilascio : 18-Sep-2019

Ultimo aggiornamento : 18-Sep-2019

DESCRIZIONE
È stato identificato un possibile rischio per la sicurezza legato a Bluetooth. Questo rischio riguarda le connessioni Bluetooth BR/EDR (Basic Rate/Enhanced Data Rate, note come connessioni “Bluetooth Classic”). La vulnerabilità permette di imporre la riduzione delle dimensioni della chiave di crittografia a un solo byte, al fine di poter utilizzare metodi di forza bruta per decrittare una comunicazione Bluetooth.
Per ulteriori informazioni su questa minaccia alla sicurezza che riguarda l’intero settore, consultare il seguente Bluetooth Security Notice: https://www.bluetooth.com/security/statement-key-negotiation-of-bluetooth/.
Nota:
CERT/CC ha rilasciato CVE-2019-9506 e VU#918987 per questa vulnerabilità, che presenta un punteggio CVSS pari a 7,8.

AMBITO DI APPLICAZIONE
Le informazioni contenute nel presente documento riguardano:
Computer:
  • PC notebook HP Beats Special Edition 15-p000
  • PC notebook HP Beats Special Edition 15-p300
  • PC notebook HP EliteBook 735 G5
  • PC notebook HP EliteBook 735 G6
  • PC notebook HP EliteBook 745 G5
  • PC notebook HP EliteBook 745 G6
  • PC notebook HP EliteBook 755 G5
  • PC notebook HP EliteBook 840 G5
  • PC notebook HP EliteBook 840 G5
  • PC notebook HP EliteBook 840 G6
  • PC notebook HP EliteBook 840 G6
  • PC notebook HP EliteBook 840r G4
  • PC notebook HP EliteBook 850 G5
  • PC notebook HP EliteBook 850 G6
  • PC notebook HP EliteBook x360 1040 G5
  • PC notebook HP EliteBook x360 1040 G6
  • PC notebook HP EliteBook x360 830 G5
  • PC notebook HP EliteBook x360 830 G6
  • PC microtower HP EliteDesk 705 G4
  • PC Small Form Factor HP EliteDesk 705 G4
  • PC mini desktop HP EliteDesk 705 G5
  • PC Small Form Factor HP EliteDesk 705 G5
  • PC Small Form Factor HP EliteDesk 800 G4
  • PC tower HP EliteDesk 800 G4
  • PC Small Form Factor HP EliteDesk 800 G5
  • PC tower HP EliteDesk 800 G5
  • PC notebook HP ENVY 13-1000 series
  • PC notebook HP ENVY 13-1100 series
  • PC notebook HP ENVY 13-ab000
  • PC laptop HP ENVY 13-ad000 series
  • PC laptop HP ENVY 13-ad100 series
  • PC convertibile HP ENVY 13-ag0000 x360
  • PC laptop HP ENVY 13-ah0000 series
  • PC laptop HP ENVY 13-ah1000 series
  • PC laptop HP ENVY 13-aq0000 series
  • PC laptop HP ENVY 13-aq1000 series
  • PC convertibile HP ENVY 13-ar0000 x360
  • PC notebook HP ENVY 13-d000
  • PC notebook HP ENVY 13-d100
  • PC notebook HP ENVY 13-d100 (touch)
  • PC convertibile HP ENVY 13-y000 x360
  • PC convertibile HP ENVY 13m-ag0000 x360
  • PC convertibile HP ENVY 13m-ar0000 x360
  • PC notebook HP ENVY 14-1000 series
  • PC notebook HP ENVY 14-1100 Beats Edition series
  • PC notebook HP ENVY 14-1100 series
  • PC notebook HP ENVY 14-1200 Beats Edition series
  • PC notebook HP ENVY 14-1200 series
  • PC notebook HP ENVY 14-2000 Beats Edition series
  • PC notebook HP ENVY 14-2000 series
  • PC notebook HP ENVY 14-2100 Beats Edition series
  • PC notebook HP ENVY 14-2100 series
  • PC notebook HP ENVY 14-3000 SPECTRE series
  • PC notebook HP ENVY 14-3100 SPECTRE series
  • PC notebook HP ENVY 14-j000
  • PC notebook HP ENVY 14-j000 (touch)
  • PC notebook HP ENVY 14-j100
  • PC notebook HP ENVY 14-u000
  • PC notebook HP ENVY 14-u100
  • PC notebook HP ENVY 14-u200 (touch)
  • PC notebook HP ENVY 14-u200 series
  • PC notebook HP ENVY 15-1000 Beats Limited Edition series
  • PC notebook HP ENVY 15-1000 series
  • PC notebook HP ENVY 15-1100 Beats Limited Edition series
  • PC notebook HP ENVY 15-1100 series
  • PC notebook HP ENVY 15-1200 series
  • PC notebook HP ENVY 15-3000 series
  • PC notebook HP ENVY 15-3200 series
  • PC notebook HP ENVY 15-ae000
  • PC notebook HP ENVY 15-ae000 (touch)
  • PC notebook HP ENVY 15-ae100
  • PC notebook HP ENVY 15-ae100 (touch)
  • PC notebook HP ENVY 15-ah000
  • PC notebook HP ENVY 15-ah000 (touch)
  • PC notebook HP ENVY 15-ah100
  • PC notebook HP ENVY 15-ah100 (touch)
  • PC convertibile HP ENVY 15-aq000 x360
  • PC convertibile HP ENVY 15-aq100 x360
  • PC convertibile HP ENVY 15-aq200 x360
  • PC convertibile HP ENVY 15-ar000 x360
  • PC notebook HP ENVY 15-as000
  • PC notebook HP ENVY 15-as000 (touch)
  • PC notebook HP ENVY 15-as100
  • PC notebook HP ENVY 15-as200
  • PC convertibile HP ENVY 15-bp000 x360
  • PC convertibile HP ENVY 15-bp100 x360
  • PC convertibile HP ENVY 15-bq000 x360
  • PC convertibile HP ENVY 15-bq100 x360
  • PC convertibile HP ENVY 15-c000 x2
  • PC convertibile HP ENVY 15-cn0000 x360
  • PC convertibile HP ENVY 15-cn1000 x360
  • PC convertibile HP ENVY 15-cp0000 x360
  • PC convertibile HP ENVY 15-dr0000 x360
  • PC convertibile HP ENVY 15-dr1000 x360 series
  • PC convertibile HP ENVY 15-ds0000 x360
  • PC notebook HP ENVY 15-j000 series
  • PC notebook HP ENVY 15-j000 Quad Edition series
  • PC notebook HP ENVY 15-j000 Select Edition series
  • PC notebook HP ENVY 15-j100 series
  • PC notebook HP ENVY 15-j100 Quad Edition series
  • PC notebook HP ENVY 15-j100 Select Edition series
  • PC notebook HP ENVY 15-k000
  • PC notebook HP ENVY 15-k000 Quad Edition series
  • PC notebook HP ENVY 15-k100
  • PC notebook HP ENVY 15-k200 (touch)
  • PC notebook HP ENVY 15-k200 series
  • PC notebook HP ENVY 15-k300 series
  • PC notebook HP ENVY 15-k300 series (touch)
  • PC notebook HP ENVY 15-q000
  • PC notebook HP ENVY 15-q100 series
  • PC notebook HP ENVY 15-q200 (touch)
  • PC notebook HP ENVY 15-q200 series
  • PC notebook HP ENVY 15-q300
  • PC notebook HP ENVY 15-q300 (touch)
  • PC notebook HP ENVY 15-q400
  • PC notebook HP ENVY 15-q400 (touch)
  • PC notebook HP ENVY 15-q600
  • PC notebook HP ENVY 15-q600 (touch)
  • PC convertibile HP ENVY 15-u000 x360
  • PC convertibile HP ENVY 15-u100 x360
  • PC convertibile HP ENVY 15-u200 x360
  • PC convertibile HP ENVY 15-u300 x360
  • PC convertibile HP ENVY 15-u400 x360
  • PC notebook HP ENVY 15-v000 series
  • PC convertibile HP ENVY 15-w000 x360
  • PC convertibile HP ENVY 15-w100 x360
  • PC convertibile HP ENVY 15-w200 x360
  • PC convertibile HP ENVY 15m-bp000 x360
  • PC convertibile HP ENVY 15m-bp100 x360
  • PC convertibile HP ENVY 15m-bq000 x360
  • PC convertibile HP ENVY 15m-bq100 x360
  • PC convertibile HP ENVY 15m-dr0000 x360
  • PC convertibile HP ENVY 15m-dr1000 x360 series
  • PC convertibile HP ENVY 15m-ds0000 x360
  • PC notebook HP ENVY TouchSmart 15-j000 series
  • PC notebook HP ENVY TouchSmart 15-j000 Quad Edition series
  • PC notebook HP ENVY TouchSmart 15-j000 Select Edition series
  • PC notebook HP ENVY TouchSmart 15-j100 series
  • PC notebook HP ENVY TouchSmart 15-j100 Quad Edition series
  • PC notebook HP ENVY TouchSmart 15-j100 Select Edition series
  • PC notebook HP ENVY TouchSmart 15-q100 series
  • PC convertibile HP ENVY x360 15-bq200
  • PC convertibile HP Pavilion 14-ba000 x360
  • PC convertibile HP Pavilion 14-ba100 x360
  • PC convertibile HP Pavilion 14-ba200 x360
  • PC convertibile HP Pavilion 14-cc00 x360
  • PC convertibile HP Pavilion 14-cd0000 x360
  • PC convertibile HP Pavilion 14-cd1000 x360
  • PC convertibile HP Pavilion 14-cd2000 x360 series
  • PC convertibile HP Pavilion 14-dd0000 x360
  • PC convertibile HP Pavilion 14-dh0000 x360
  • PC convertibile HP Pavilion 14-dh1000 x360 series
  • PC convertibile HP Pavilion 14m-cd0000 x360
  • PC convertibile HP Pavilion 14m-dd0000 x360
  • PC convertibile HP Pavilion 14m-dh1000 x360 series
  • PC convertibile HP Pavilion 14q-cd0000 x360
  • PC convertibile HP Pavilion 14q-cd1000 x360
  • PC notebook HP Pavilion 15-ab000 series
  • PC notebook HP Pavilion 15-ab000 series (touch)
  • PC notebook HP Pavilion 15-ab100 series
  • PC notebook HP Pavilion 15-ab100 series (touch)
  • PC notebook HP Pavilion 15-ab200 series
  • PC notebook HP Pavilion 15-ab200 series (touch)
  • PC notebook HP Pavilion 15-ab500 series
  • PC notebook HP Pavilion 15-ab500 series (touch)
  • PC notebook HP Pavilion 15-au000 series
  • PC notebook HP Pavilion 15-au000 series (touch)
  • PC notebook HP Pavilion 15-au100
  • PC notebook HP Pavilion 15-au500 series
  • PC notebook HP Pavilion 15-au500 series (touch)
  • PC notebook HP Pavilion 15-au600
  • PC notebook HP Pavilion 15-aw000 series
  • PC notebook HP Pavilion 15-aw000 series (touch)
  • PC notebook HP Pavilion 15-aw100
  • PC notebook HP Pavilion 15-bc000 series
  • PC notebook HP Pavilion 15-bc000 series (touch)
  • PC notebook HP Pavilion 15-bc100
  • PC notebook HP Pavilion 15-bc200
  • PC notebook HP Pavilion 15-bc300
  • PC notebook HP Pavilion 15-bc400 series
  • PC notebook HP Pavilion 15-bj000 series
  • PC notebook HP Pavilion 15-bj000 series (touch)
  • PC laptop HP Pavilion 15-dp0000
  • PC notebook HP Pavilion 15-e000 series
  • PC notebook HP Pavilion 15-e100 series
  • PC notebook HP Pavilion 15-n000 series
  • PC notebook HP Pavilion 15-n100 series
  • PC notebook HP Pavilion 15-n200 series
  • PC notebook HP Pavilion 15-n200 TouchSmart series
  • PC notebook HP Pavilion 15-n300 series
  • PC notebook HP Pavilion 15-p000 series
  • PC notebook HP Pavilion 15-p100 series
  • PC notebook HP Pavilion 15-p200 (touch)
  • PC notebook HP Pavilion 15-p200 series
  • PC notebook HP Pavilion 15-p700 series
  • PC notebook HP Pavilion 15-p700 series (touch)
  • PC notebook HP Pavilion 15g-ab000 series
  • PC notebook HP Pavilion 15g-ab000 series (touch)
  • PC notebook HP Pavilion 15q-ab000 series
  • PC notebook HP Pavilion 15q-ab000 series (touch)
  • PC notebook HP Pavilion 17-ab000 series
  • PC notebook HP Pavilion 17-ab000 series (touch)
  • PC notebook HP Pavilion 17-ab100
  • PC notebook HP Pavilion 17-ab200
  • PC notebook HP Pavilion 17-ab300
  • PC notebook HP Pavilion 17-ab400 series
  • PC laptop HP Pavilion 17-ar000
  • PC notebook HP Pavilion 17-e000 series
  • PC notebook HP Pavilion 17-e100 series
  • PC notebook HP Pavilion 17-e100 TouchSmart series
  • PC notebook HP Pavilion 17-f000 series
  • PC notebook HP Pavilion 17-f100 series
  • PC notebook HP Pavilion 17-f200 (touch)
  • PC notebook HP Pavilion 17-f200 series
  • PC notebook HP Pavilion 17-g000 series
  • PC notebook HP Pavilion 17-g000 series (touch)
  • PC notebook HP Pavilion 17-g100 series
  • PC notebook HP Pavilion 17-g100 series (touch)
  • PC notebook HP Pavilion 17-g200 series
  • PC notebook HP Pavilion 17-g200 series (touch)
  • PC notebook HP Pavilion TouchSmart 15-n000 series
  • PC notebook HP Pavilion TouchSmart 15-n100 series
  • PC notebook HP Pavilion TouchSmart 15-n300 series
  • PC notebook HP ProBook 430 G7
  • PC notebook HP ProBook 445 G6
  • PC notebook HP ProBook 470 G5
  • PC notebook HP ProBook 640 G4
  • PC notebook HP ProBook 640 G5
  • PC notebook HP ProBook 645 G4
  • PC notebook HP ProBook 650 G4
  • PC notebook HP ProBook 650 G5
  • PC notebook HP ProBook x360 11 G3 EE
  • PC notebook HP ProBook x360 11 G4 EE
  • PC notebook HP ProBook x360 11 G5 EE
  • PC notebook HP ProBook x360 11 G6 EE
  • PC notebook HP ProBook x360 440 G1
  • PC mini desktop HP ProDesk 600 G4
  • PC microtower HP ProDesk 600 G4
  • PC microtower HP ProDesk 600 G4 (con slot PCI)
  • PC Small Form Factor HP ProDesk 600 G4
  • PC mini desktop HP ProDesk 600 G5
  • PC microtower HP ProDesk 600 G5
  • PC microtower HP ProDesk 600 G5 (con slot PCI)
  • PC Small Form Factor HP ProDesk 600 G5
  • PC convertibile HP Spectre 13-4000 x360
  • PC convertibile HP Spectre 13-4100 x360
  • PC convertibile HP Spectre 13-4200 x360
  • PC convertibile HP Spectre 13-ac000 x360
  • PC convertibile HP Spectre 13-ae000 x360
  • PC laptop HP Spectre 13-af000 series
  • PC laptop HP Spectre 13-af100
  • PC laptop HP Spectre 13-af500 series
  • PC convertibile HP Spectre 13-ap0000 x360
  • PC convertibile HP Spectre 13-aw0000 x360 series
  • PC HP Spectre 13-h200 x2
  • PC notebook HP Spectre 13-v000
  • PC notebook HP Spectre 13-v100
  • PC notebook HP Spectre 13-w100
  • PC laptop HP Spectre Folio 13-ak0000
  • Workstation portatile HP ZBook 14u G5
  • Workstation portatile HP ZBook 14u G6
  • Workstation portatile HP ZBook 15u G5
  • Workstation portatile HP ZBook 15u G6
  • Workstation portatile HP ZBook 15u G6
  • PC notebook HP ZHAN 66 Pro 13 G3
  • PC notebook HP ZHAN 66 Pro 14 G3
  • PC notebook HP ZHAN 66 Pro 15 G3
  • PC laptop OMEN by HP 15-ax000 series
  • PC laptop OMEN by HP 15-ax100 series
  • PC laptop OMEN by HP 15-ax200 series
  • PC laptop OMEN by HP 15-ce000 series
  • PC laptop OMEN by HP 15-ce100 series
  • PC laptop OMEN by HP 15-dc0000 series
  • PC laptop OMEN by HP 15-dc1000 series
  • PC laptop OMEN by HP 15-dh0000 series
  • PC laptop OMEN by HP 17-an000
  • PC laptop OMEN by HP 17-an100
  • PC laptop OMEN by HP 17-cb0000
  • PC laptop OMEN X by HP 17-ap000
  • PC laptop OMEN X by HP 17-ap200
  • PC laptop OMEN X by HP 2S 15-dg0000 series
  • Notebook Star Wars Special Edition 15-an000
  • Notebook Star Wars Special Edition 15-an000 (touch)
Sistemi operativi:
  • Microsoft Windows Server 2012 R2 Standard
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows 8.1 (32 bit)
  • Microsoft Windows 10 RS5 (versione 1809)
  • Microsoft Windows 10 RS4 (versione 1803)
  • Microsoft Windows 10 RS3 (versione 1709)
  • Microsoft Windows 10 RS2 (versione 1703)
  • Microsoft Windows 10 RS1 (versione 1607)
  • Microsoft Windows 10 19H1 (versione 1903)
RISOLUZIONE
Il 13 agosto 2019 Microsoft ha rilasciato un aggiornamento della sicurezza per impostare la lunghezza minima della chiave di crittografia Bluetooth a 16 byte. Per abilitare la soluzione, applicare l’aggiornamento di Windows e impostare il valore della chiave del registro di sistema come specificato dal presente documento Microsoft sulla sicurezza: https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-9506.
Inoltre, HP consiglia vivamente di aggiornare i driver Bluetooth alle versioni più recenti disponibili nel sito dell’assistenza clienti HP.

Hardware platforms affected : HP Beats Special Edition 15-p000 Notebook PC, HP Beats Special Edition 15-p300 Notebook PC, HP ENVY 13-1000 Notebook PC series, HP ENVY 13-1100 Notebook PC series, HP ENVY 13-ab000 Notebook PC, HP ENVY 13-ad000 Laptop PC series, HP ENVY 13-ad100 Laptop PC series, HP ENVY 13-ag0000 x360 Convertible PC, HP ENVY 13-ah0000 Laptop PC series, HP ENVY 13-ah1000 Laptop PC series, HP ENVY 13-aq0000 Laptop PC series, HP ENVY 13-aq1000 Laptop PC series, HP ENVY 13-ar0000 x360 Convertible PC, HP ENVY 13-d000 Notebook PC, HP ENVY 13-d100 Notebook PC, HP ENVY 13-d100 Notebook PC (Touch), HP ENVY 13-y000 x360 Convertible PC, HP ENVY 13m-ag0000 x360 Convertible PC, HP ENVY 13m-ar0000 x360 Convertible PC, HP ENVY 14-1000 Notebook PC series, HP ENVY 14-1100 Beats Edition Notebook PC series, HP ENVY 14-1100 Notebook PC series, HP ENVY 14-1200 Beats Edition Notebook PC series, HP ENVY 14-1200 Notebook PC series, HP ENVY 14-2000 Beats Edition Notebook PC series, HP ENVY 14-2000 Notebook PC series, HP ENVY 14-2100 Beats Edition Notebook PC series, HP ENVY 14-2100 Notebook PC series, HP ENVY 14-3000 SPECTRE Notebook PC series, HP ENVY 14-3100 SPECTRE Notebook PC series, HP ENVY 14-j000 Notebook PC, HP ENVY 14-j000 Notebook PC (Touch), HP ENVY 14-j100 Notebook PC, HP ENVY 14-u000 Notebook PC, HP ENVY 14-u100 Notebook PC, HP ENVY 14-u200 Notebook PC (Touch), HP ENVY 14-u200 Notebook PC series, HP ENVY 15-1000 Beats Limited Edition Notebook PC series, HP ENVY 15-1000 Notebook PC series, HP ENVY 15-1100 Beats Limited Edition Notebook PC series, HP ENVY 15-1100 Notebook PC series, HP ENVY 15-1200 Notebook PC series, HP ENVY 15-3000 Notebook PC series, HP ENVY 15-3200 Notebook PC series, HP ENVY 15-ae000 Notebook PC, HP ENVY 15-ae000 Notebook PC (Touch), HP ENVY 15-ae100 Notebook PC, HP ENVY 15-ae100 Notebook PC (Touch), HP ENVY 15-ah000 Notebook PC, HP ENVY 15-ah000 Notebook PC (Touch), HP ENVY 15-ah100 Notebook PC, HP ENVY 15-ah100 Notebook PC (Touch), HP ENVY 15-aq000 x360 Convertible PC, HP ENVY 15-aq100 x360 Convertible PC, HP ENVY 15-aq200 x360 Convertible PC, HP ENVY 15-ar000 x360 Convertible PC, HP ENVY 15-as000 Notebook PC, HP ENVY 15-as000 Notebook PC (Touch), HP ENVY 15-as100 Notebook PC, HP ENVY 15-as200 Notebook PC, HP ENVY 15-bp000 x360 Convertible PC, HP ENVY 15-bp100 x360 Convertible PC, HP ENVY 15-bq000 x360 Convertible PC, HP ENVY 15-bq100 x360 Convertible PC, HP ENVY 15-c000 x2 Detachable PC, HP ENVY 15-cn0000 x360 Convertible PC, HP ENVY 15-cn1000 x360 Convertible PC, HP ENVY 15-cp0000 x360 Convertible PC, HP ENVY 15-dr0000 x360 Convertible PC, HP ENVY 15-dr1000 x360 Convertible PC series, HP ENVY 15-ds0000 x360 Convertible PC, HP ENVY 15-j000 Notebook PC series, HP ENVY 15-j000 Quad Edition Notebook PC series, HP ENVY 15-j000 Select Edition Notebook PC series, HP ENVY 15-j100 Notebook PC series, HP ENVY 15-j100 Quad Edition Notebook PC series, HP ENVY 15-j100 Select Edition Notebook PC series, HP ENVY 15-k000 Notebook PC, HP ENVY 15-k000 Quad Edition Notebook PC series, HP ENVY 15-k100 Notebook PC, HP ENVY 15-k200 Notebook PC (Touch), HP ENVY 15-k200 Notebook PC series, HP ENVY 15-k300 Notebook PC series, HP ENVY 15-k300 Notebook PC series (Touch), HP ENVY 15-q000 Notebook PC, HP ENVY 15-q100 Notebook PC series, HP ENVY 15-q200 Notebook PC (Touch), HP ENVY 15-q200 Notebook PC series, HP ENVY 15-q300 Notebook PC, HP ENVY 15-q300 Notebook PC (Touch), HP ENVY 15-q400 Notebook PC, HP ENVY 15-q400 Notebook PC (Touch), HP ENVY 15-q600 Notebook PC, HP ENVY 15-q600 Notebook PC (Touch), HP ENVY 15-u000 x360 Convertible PC, HP ENVY 15-u100 x360 Convertible PC, HP ENVY 15-u200 x360 Convertible PC, HP ENVY 15-u300 x360 Convertible PC, HP ENVY 15-u400 x360 Convertible PC, HP ENVY 15-v000 Notebook PC series, HP ENVY 15-w000 x360 Convertible PC, HP ENVY 15-w100 x360 Convertible PC, HP ENVY 15-w200 x360 Convertible PC, HP ENVY 15m-bp000 x360 Convertible PC, HP ENVY 15m-bp100 x360 Convertible PC, HP ENVY 15m-bq000 x360 Convertible PC, HP ENVY 15m-bq100 x360 Convertible PC, HP ENVY 15m-dr0000 x360 Convertible PC, HP ENVY 15m-dr1000 x360 Convertible PC series, HP ENVY 15m-ds0000 x360 Convertible PC, HP ENVY TouchSmart 15-j000 Notebook PC series, HP ENVY TouchSmart 15-j000 Quad Edition Notebook PC series, HP ENVY TouchSmart 15-j000 Select Edition Notebook PC series, HP ENVY TouchSmart 15-j100 Notebook PC series, HP ENVY TouchSmart 15-j100 Quad Edition Notebook PC series, HP ENVY TouchSmart 15-j100 Select Edition Notebook PC series, HP ENVY TouchSmart 15-q100 Notebook PC series, HP ENVY x360 15-bq200 Convertible PC, HP EliteBook 735 G5 Notebook PC, HP EliteBook 735 G6 Notebook PC, HP EliteBook 745 G5 Notebook PC, HP EliteBook 745 G6 Notebook PC, HP EliteBook 755 G5 Notebook PC, HP EliteBook 840 G5 Healthcare Edition Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G6 Healthcare Edition Notebook PC, HP EliteBook 840 G6 Notebook PC, HP EliteBook 840r G4 Notebook PC, HP EliteBook 850 G5 Notebook PC, HP EliteBook 850 G6 Notebook PC, HP EliteBook x360 1040 G5 Notebook PC, HP EliteBook x360 1040 G6 Notebook PC, HP EliteBook x360 830 G5 Notebook PC, HP EliteBook x360 830 G6 Notebook PC, HP EliteDesk 705 G4 Microtower PC, HP EliteDesk 705 G4 Small Form Factor PC, HP EliteDesk 705 G5 Desktop Mini PC, HP EliteDesk 705 G5 Small Form Factor PC, HP EliteDesk 800 G4 Small Form Factor PC, HP EliteDesk 800 G4 Tower PC, HP EliteDesk 800 G5 Small Form Factor PC, HP EliteDesk 800 G5 Tower PC, HP Pavilion 14-ba000 x360 Convertible PC, HP Pavilion 14-ba100 x360 Convertible PC, HP Pavilion 14-ba200 x360 Convertible PC, HP Pavilion 14-cc00 x360 Convertible PC, HP Pavilion 14-cd0000 x360 Convertible PC, HP Pavilion 14-cd1000 x360 Convertible PC, HP Pavilion 14-cd2000 x360 Convertible PC series, HP Pavilion 14-dd0000 x360 Convertible PC, HP Pavilion 14-dh0000 x360 Convertible PC, HP Pavilion 14-dh1000 Convertible x360 PC series, HP Pavilion 14m-cd0000 x360 Convertible PC, HP Pavilion 14m-dd0000 x360 Convertible PC, HP Pavilion 14m-dh1000 x360 Convertible PC series, HP Pavilion 14q-cd0000 x360 Convertible PC, HP Pavilion 14q-cd1000 x360 Convertible PC, HP Pavilion 15-ab000 Notebook PC series, HP Pavilion 15-ab000 Notebook PC series (Touch), HP Pavilion 15-ab100 Notebook PC series, HP Pavilion 15-ab100 Notebook PC series (Touch), HP Pavilion 15-ab200 Notebook PC series, HP Pavilion 15-ab200 Notebook PC series (Touch), HP Pavilion 15-ab500 Notebook PC series, HP Pavilion 15-ab500 Notebook PC series (Touch), HP Pavilion 15-au000 Notebook PC series, HP Pavilion 15-au000 Notebook PC series (Touch), HP Pavilion 15-au100 Notebook PC, HP Pavilion 15-au500 Notebook PC series, HP Pavilion 15-au500 Notebook PC series (Touch), HP Pavilion 15-au600 Notebook PC, HP Pavilion 15-aw000 Notebook PC series, HP Pavilion 15-aw000 Notebook PC series (Touch), HP Pavilion 15-aw100 Notebook PC, HP Pavilion 15-bc000 Notebook PC series, HP Pavilion 15-bc000 Notebook PC series (Touch), HP Pavilion 15-bc100 Notebook PC, HP Pavilion 15-bc200 Notebook PC, HP Pavilion 15-bc300 Notebook PC, HP Pavilion 15-bc400 Notebook PC series, HP Pavilion 15-bj000 Notebook PC series, HP Pavilion 15-bj000 Notebook PC series (Touch), HP Pavilion 15-dp0000 Laptop PC, HP Pavilion 15-e000 Notebook PC series, HP Pavilion 15-e100 Notebook PC series, HP Pavilion 15-n000 Notebook PC series, HP Pavilion 15-n100 Notebook PC series, HP Pavilion 15-n200 Notebook PC series, HP Pavilion 15-n200 TouchSmart Notebook PC series, HP Pavilion 15-n300 Notebook PC series, HP Pavilion 15-p000 Notebook PC series, HP Pavilion 15-p100 Notebook PC series, HP Pavilion 15-p200 Notebook PC (Touch), HP Pavilion 15-p200 Notebook PC series, HP Pavilion 15-p700 Notebook PC series, HP Pavilion 15-p700 Notebook PC series (Touch), HP Pavilion 15g-ab000 Notebook PC series, HP Pavilion 15g-ab000 Notebook PC series (Touch), HP Pavilion 15q-ab000 Notebook PC series, HP Pavilion 15q-ab000 Notebook PC series (Touch), HP Pavilion 17-ab000 Notebook PC series, HP Pavilion 17-ab000 Notebook PC series (Touch), HP Pavilion 17-ab100 Notebook PC, HP Pavilion 17-ab200 Notebook PC, HP Pavilion 17-ab300 Notebook PC, HP Pavilion 17-ab400 Notebook PC series, HP Pavilion 17-ar000 Laptop PC, HP Pavilion 17-e000 Notebook PC series, HP Pavilion 17-e100 Notebook PC series, HP Pavilion 17-e100 TouchSmart Notebook PC series, HP Pavilion 17-f000 Notebook PC series, HP Pavilion 17-f100 Notebook PC series, HP Pavilion 17-f200 Notebook PC (Touch), HP Pavilion 17-f200 Notebook PC series, HP Pavilion 17-g000 Notebook PC series, HP Pavilion 17-g000 Notebook PC series (Touch), HP Pavilion 17-g100 Notebook PC series, HP Pavilion 17-g100 Notebook PC series (Touch), HP Pavilion 17-g200 Notebook PC series, HP Pavilion 17-g200 Notebook PC series (Touch), HP Pavilion TouchSmart 15-n000 Notebook PC series, HP Pavilion TouchSmart 15-n100 Notebook PC series, HP Pavilion TouchSmart 15-n300 Notebook PC series, HP ProBook 430 G7 Notebook PC, HP ProBook 445 G6 Notebook PC, HP ProBook 470 G5 Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G5 Notebook PC, HP ProBook 645 G4 Notebook PC, HP ProBook 650 G4 Notebook PC, HP ProBook 650 G5 Notebook PC, HP ProBook x360 11 G3 EE Notebook PC, HP ProBook x360 11 G4 EE Notebook PC, HP ProBook x360 11 G5 EE Notebook PC, HP ProBook x360 11 G6 EE Notebook PC, HP ProBook x360 440 G1 Notebook PC, HP ProDesk 600 G4 Desktop Mini PC, HP ProDesk 600 G4 Microtower PC, HP ProDesk 600 G4 Microtower PC (with PCI slot), HP ProDesk 600 G4 Small Form Factor PC, HP ProDesk 600 G5 Desktop Mini PC, HP ProDesk 600 G5 Microtower PC, HP ProDesk 600 G5 Microtower PC (with PCI slot), HP ProDesk 600 G5 Small Form Factor PC, HP Spectre 13-4000 x360 Convertible PC, HP Spectre 13-4100 x360 Convertible PC, HP Spectre 13-4200 x360 Convertible PC, HP Spectre 13-ac000 x360 Convertible PC, HP Spectre 13-ae000 x360 Convertible PC, HP Spectre 13-af000 Laptop PC Series, HP Spectre 13-af100 Laptop PC, HP Spectre 13-af500 Laptop PC Series, HP Spectre 13-ap0000 x360 Convertible PC, HP Spectre 13-aw0000 x360 Convertible PC series, HP Spectre 13-h200 x2 PC, HP Spectre 13-v000 Notebook PC, HP Spectre 13-v100 Notebook PC, HP Spectre 13-w100 Notebook PC, HP Spectre Folio 13-ak0000 Laptop PC, HP ZBook 14u G5 Mobile Workstation, HP ZBook 14u G6 Mobile Workstation, HP ZBook 15u G5 Mobile Workstation, HP ZBook 15u G6 Mobile Workstation, HP ZHAN 66 Pro 13 G3 Notebook PC (deleted), HP ZHAN 66 Pro 14 G3 Notebook PC, HP ZHAN 66 Pro 15 G3 Notebook PC, OMEN X by HP 17-ap000 Laptop PC, OMEN X by HP 17-ap200 Laptop PC, OMEN X by HP 2S 15-dg0000 Laptop PC series, OMEN by HP 15-ax000 Laptop PC series, OMEN by HP 15-ax100 Laptop PC series, OMEN by HP 15-ax200 Laptop PC series, OMEN by HP 15-ce000 Laptop PC series, OMEN by HP 15-ce100 Laptop PC series, OMEN by HP 15-dc0000 Laptop PC series, OMEN by HP 15-dc1000 Laptop PC series, OMEN by HP 15-dh0000 Laptop PC series, OMEN by HP 17-an000 Laptop PC, OMEN by HP 17-an100 Laptop PC, OMEN by HP 17-cb0000 Laptop PC, Star Wars Special Edition 15-an000 Notebook, Star Wars Special Edition 15-an000 Notebook (Touch)

Sistemi operativi interessati : Microsoft Windows Server 2012 R2 (deleted)

Software interessato : Non applicabile

ID riferimento incrociato comunicazione di supporto : IA06447982

HP Inc. declina ogni responsabilità per eventuali omissioni ed errori tecnici o editoriali contenuti nel presente documento.Le informazioni vengono fornite "così come sono" senza garanzie di alcun tipo.Secondo quanto previsto dalla legge, né HP né le sue associate, subappaltatori o fornitori potranno essere ritenuti responsabili per qualsiasi danno incidentale, speciale o derivante compresi i costi per i tempi di inattività, perdita di profitti, danni imputabili a forniture di prodotti o servizi sostitutivi oppure a perdite di dati o ripristino di software.Le informazioni contenute nel presente documento sono soggette a modifiche senza preavviso.HP Inc. e i nomi dei prodotti HP sono marchi di HP Inc. negli Stati Uniti e in altri Paesi.I nomi degli altri prodotti e delle società qui riportati potrebbero essere marchi dei loro rispettivi proprietari.

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