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HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise - Printing and Interpreting a Configuration Page


This document provides information on how to print configuration pages from an HP LaserJet Enterprise, an HP OfficeJet Enterprise, or an HP PageWide Enterprise printer using the control panel and the HP Embedded Web Server (HP EWS). It also provides a brief description of the components listed in the configuration pages.
A Configuration Page lists the current settings of a printer, the optional accessories installed, and useful information to help troubleshoot printer issues.

How to print a Configuration Page

Depending on the printer model, when printing configuration reports, the printer prints a Configuration Page and an Embedded HP Jetdirect configuration page. If the Wireless HP Jetdirect option is enabled, the printer will print the Wireless HP Jetdirect page.
Use any of the following methods to print the configuration pages:

Method one: Use the printer control panel to print the configuration pages

Depending on the type of the printer control panel, follow the steps to print the configuration pages.

Method two: Use the HP Embedded Web Server (HP EWS) to print the configuration pages

  1. Obtain the printer’s IP address on the printer control panel.
    Touch screen control panel:
    1. From the Home screen on the printer control panel, touch the Information icon.
    2. Touch the Network icon to view the IP address or host name.
    LCD control panel:
    1. On the printer control panel, press the Home button.
    2. Use the arrow buttons to select Settings, and then press the OK button.
    3. Select Networking, and then press the OK button.
    4. Select Ethernet, and then press the OK button.
    5. Select TCP/IP, and then press the OK button.
    6. Use the arrow keys to select IPv4 Settings, and then press the OK button.
    7. Use the arrow keys to select Primary DNS or Secondary DNS, and then press the OK button.
  2. Open a Web browser, and in the address line, type the IP address or host name of the printer exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
    If the Web browser displays a message indicating that it might not be safe to access the website, select the option to continue. Accessing this website will not harm the computer.
  3. On the Information tab, select Printable Reports and Pages in the left navigation pane.
  4. Select Configuration Page, and then select Print to print the Configuration pages.

Overview of the configuration pages

Click a section heading to expand and view the information in the section.

Configuration Page

The information in the Configuration Page will vary depending on the printer model or print server.
    Figure : Configuration Page for HP Color LaserJet Flow E87650
     HP Color LaserJet Flow E87650 Configuration Page
  1. Device Information
  2. Installed Personalities and Options
  3. HP Web Services
  4. Color Density
  5. Calibration Information
  6. Memory
  7. Event Log
  8. Security
  9. Paper Trays and Options

Embedded HP Jetdirect

The Embedded HP Jetdirect page is an important tool for troubleshooting HP Jetdirect print servers and automatically prints after the printer Configuration Page. This page contains identification information such as the HP Jetdirect model, firmware version and IP Address. It also provides the status and configuration parameters of supported network protocols.
    Figure : Embedded HP Jetdirect for HP Color LaserJet Flow E87650
    Embedded HP Jetdirect for HP Color LaserJet Flow E87650
  1. General Information
  2. Security Settings
  3. Network Statistics
  4. TCP/IP
  5. IPv4 and IPv6

Wireless HP Jetdirect

When a wireless connection to the network is established or Wi-Fi is enabled, most of the settings in the Embedded HP Jetdirect page will be listed in the Wireless HP Jetdirect page and will also include the following components on the Wireless HP Jetdirect page.
  • SSID: Identifies the name of the network (Service Set Identifier) to which the print server has connected.
  • Data Rate Detected: Specifies the network data rate which depends on the type of network connection (wired or wireless).
  • Channel: Specifies the radio frequency channel that the print server sensed and configured for communication on the network.
  • Link Config: Specifies the active link communication mode for a wired or wireless port (802.11 is for wireless, for example).






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