HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise - Printing and Interpreting a Configuration Page

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Configuration Page

note:
The information in the Configuration Page will vary depending on the printer model or print server.

Figure : Configuration Page for HP Color LaserJet Flow E87650

Device Information

Installed Personalities and Options

HP Web Services

Color Density

Calibration Information

Memory

Event Log

Security

Paper Trays and Options

Description of the various sections in the Configuration Page

1. Device Information: Provides the printer model name and number, usage statics such as page counts (engine cycles) for product maintenance and firmware version.

Product Name, Device Name or Nickname: Refers to the name of a printer model.
- Product Name: Represents the official name for a printer model located on the front of a printer.
- Device Name or Nickname: Also known as the printer model name.
Model Number and Product Serial Number: Each printer has a label that contains a model number and a serial number. This label is usually located on the back of the printer or inside the front door, and can vary in different printer models.
- Model Number: The printer model number contains six-characters.
- Product Serial Number: The serial number is a unique number for each printer.
Engine Firmware Revision or DC Controller Version: The engine firmware version or DC Controller version gets updated when the printer firmware is updated.
Formatter Number: The barcode label on the formatter provides the formatter number and is useful when replacing the formatter.
SCB: Indicates the Scanner Control Board of the printer and lists the scanner version.
Firmware Bundle Version, Firmware Datecode, and Firmware Revision: Provides information of the firmware (software) installed in the printer. Changes will be reflected to these firmware components in the Configuration Page whenever a new firmware version is installed.
- Firmware Bundle Version: Provides the firmware version installed in the printer.
- Firmware Datecode: Provides the date the firmware was installed on the printer (For example, 20180227 represents 27 February, 2018).
- Firmware Revision: Provides the firmware version number.
HP FutureSmart Level: Indicates the HP FutureSmart firmware level (HP FutureSmart 3 or HP FutureSmart 4, for example).
NFC: Indicates whether a Near Field Communication or Wireless Direct accessory is installed on a printer.
Service ID: Provides an HP technician to verify the warranty period of the printer.
PS Wait Time-out: Indicates the specified time the printer is set to wait for data to elapse when using a PostScript or printing a PDF document.
Engine Cycles and Color Engine Cycles: Indicates the usage of the maintenance kit in the printer.

When the printer reaches the maximum Engine cycles, the maintenance kit should be replaced to maintain printer reliability and print quality.
Cartridge Policy and Cartridge Protection: Features to control which cartridges are used in the printer. Both these features are disabled by default.
- Cartridge Policy: Allows only genuine HP cartridges to be used with the printer and protects the printer from counterfeit toner cartridges.
- Cartridge Protection: Permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers.
Cartridge Index: Code indicating the percentage of genuine HP cartridges installed and used in the printer.

2. Installed Personalities and Options: Provides the installed printer languages, hard disk information, and e-mail gateways.

PCL, PCL XL, POSTSCRIPT, PDF, PWGRASTER, and TIFF: Refers to the supported file formats used for printing, scanning, and faxing. The Configuration Page lists the date each of these components were installed on the printer.

The HP printer command language (PCL) in printer drivers gives commands for a new page or new paragraph, identifies the fonts and resolution for a document.
AirPrint: Indicates whether the printer is compatible with the AirPrint feature, Apple's wireless printing service.
Internal Disk and Engine Disk: Indicates whether a hard disk is enabled and lists the serial number, capacity and encryption status of the HP Secure Hard Disk.
Embedded Jetdirect Page: Provides the TCP/IP address for HP Jetdirect print server. A default IP address will be assigned depending on the network environment.
SMTP and LDAP Gateway: Indicates whether the printer supports these protocols used for sending and receiving email.

The SMTP gateway can either be an IP address or a fully qualified domain name and is used when configuring the printer email settings.
LPDC: (Late Point Differentiation Configuration) Indicates whether the printer is configured with a license speed depending on the customer's order.

3. HP Web Services: Indicates whether the printer is enabled for web services (ePrint, for example).

4. Color Density: Provides the print toner or ink density settings (Highlights, Midtones, Shadows, for example) for cyan, magenta, yellow, or black (CMYK) colors used when printing.

5. Calibration Information: Lists when the printer performed a calibration. These calibrations measure how each color (cyan, magenta, yellow, and black (CMYK)) is used and ensures that the colors are properly aligned in the resulting image.

CPR: Color Plane Registration (CPR) calibration sets the following printer parameters: top of page, start of the line, and scale in the scan direction.
DMax/DHalf: (Maximum density/ Halftone density) Maximum density (DMax) calibration sets the maximum density (100% exposure) of each of the primary print colors (cyan, magenta, yellow, and black). Halftone density (DHalf) calibration adjusts the density between zero and 100%.

6. Memory: Provides the printer's RAM memory.

7. Event Log: Lists the number of entries in the event log and includes the three most recent entries in the log.

8. Security: Indicates whether the components are encrypted for security.

Hard Disk Encryption Status and Job Data Encryption Status: Indicates the encryption status of the hard disk and the data stored in the drive.
File Erase Mode: Indicates the following levels of security at which the printer erases files from its storage devices:
- Non-Secure Fast Erase: Retains the data on the disk until overwritten by subsequent data-storage operations.
- Secure Fast Erase: Clears files and the data is overwritten with arbitrary characters.
- Secure Sanitize Erase: Data is repetitively overwritten by using an algorithm that prevents any residual data persistence.
Control Panel Password: Indicates whether a password is enabled or disabled.
USB (Host USB plug and play/ Device USB): Indicates whether a USB is enabled.
Support Key: Used for advanced troubleshooting.
HP SureStart, Whitelisting, Runtime Intrusion Detection: Indicates whether the embedded security features are enabled or listed as "Present" to provide protection against complex security threats across the network.

9. Paper Trays and Options: Lists the installed trays and the current paper size and type settings. It also lists the optional paper handling finishing accessories.

Trays: Lists the tray number and the size and type of paper for a tray. (Tray (1) Size and Tray (1) Type, for example.)

note:
The number of trays varies in each printer model.
Duplex unit: Allows automatic printing on both sides of the paper.
Optional paper handling finishing accessories: The type and the paper capacity (500 sheets, or 250 sheets, or 2000 sheets) for each paper accessories varies for each printer model.
- Finishing accessories: HP LaserJet Booklet Finisher or HP Stapler/Stacker with hole punch are the types of finishing accessories attached to the printer.
- Output bin 1, Output bin 2, Lower booklet bin: Specifies the paper tray capacity for a printer model.

Embedded HP Jetdirect

The Embedded HP Jetdirect page is an important tool for troubleshooting HP Jetdirect print servers and automatically prints after the printer Configuration Page. This page contains identification information such as the HP Jetdirect model, firmware version and IP Address. It also provides the status and configuration parameters of supported network protocols.

Figure : Embedded HP Jetdirect for HP Color LaserJet Flow E87650

General Information

Security Settings

Network Statistics

TCP/IP

IPv4 and IPv6

Description of the various sections in the Embedded HP Jetdirect page

1. General Information: Indicates the HP Jetdirect print server and provides the general product status.

Status: Indicates one of the following current status of the HP Jetdirect print server:
- I/O Card Ready: The print server has successfully connected to the network and is awaiting data.
- I/O Card Initializing: The print server is initializing the network protocols.
- I/O Card Not Ready: There is a problem with the print server or its configuration.
Model Number: Provides the model number of the HP Jetdirect print server.
Hardware Address: Consists of 12-digit hexadecimal network hardware address of the HP Jetdirect print server installed in the printer assigned by the manufacturer.
Firmware Version: Indicates the firmware revision number of the Jetdirect print server installed in the printer.
Data Rate Detected: Specifies the network data rate. This rate depends on the type of network connection (wired or wireless).
LAA: Locally Administered Address (LAA) identifies the user-specified LAN hardware address of a print server.
Port Config: Identifies the link configuration of the network port (RJ-45) on the HP Jetdirect print server.
Auto Negotiation: Identifies whether the networking standard speed and mode of the print server is enabled or disabled for data transfer rates.
Manufacturing ID: Indicates the manufacturing identification code for HP online support personnel.
Date Manufactured: Identifies the date the HP Jetdirect print server was manufactured.
WS Registration: Indicates if the printer is registered for Web Services such as Google Cloud Print or ePrint.

2. Security Settings: Provides the configuration status and access security parameters.

802.1X: Identifies whether the print server has been configured with EAP/802.1X (Extensible Authentication Protocol) client authentication settings.
Web Server: Specifies the encrypted communications between a browser and the HP Jetdirect embedded Web server.
Cert. Expires: Specifies the expiration date of the digital certificate for SSL/TLS encrypted security. This date is in the UTC format.
SNMP Versions: Specifies the SNMP versions enabled on the print server.

1:2 for example, indicates that SNMP version 1 and 2 (v.1 and v.2) are supported.
SNMP Set Cmty Name: Specifies whether a SNMP set community name has been configured on the HP Jetdirect print server.
SNMP Get Cmty Name: Specifies whether a SNMP get community name has been configured on the HP Jetdirect print server.
Access List: Identifies whether a host access (IP address) control list is configured on the HP Jetdirect print server.
Admin Password: Specifies whether an IP Administrator password has been configured on the print server.
FIPS: Indicates whether the Federal Information Processing Standard (FIPS) is implemented for certifying cryptographic software.

3. Network Statistics: Provides the current values for various network parameters monitored by the HP Jetdirect print server.

Total Packets Received: Provides the total number of frames (packets) received by the HP Jetdirect print server without error.
Unicast Packets Received: Provides the number of frames addressed to the HP Jetdirect server. This does not include the broadcast and multicast packets.
Bad Packets Received: Provides the number of packets received with errors by the HP Jetdirect print server.
Total Packets Transmitted: Provides the total number of frames received by the HP Jetdirect print server without error.
Framing Errors Received: Provides the frames received with alignment errors.
Unsendable Packets: Provides the total number of frames that are not transmitted because of errors.
Transmit Collisions and Transmit Late Collisions: Indicates the number of frames not transmitted because of repeated collisions or due to the occurrence of a late collision.

4. TCP/IP: Provides the current status and parameter values for the TCP/IP network protocols.

IPv4: Indicates whether the receipt and transmission of the Internet Protocol version 4 by the print server is enabled or disabled.
IPv6: Indicates whether the receipt and transmission of the Internet Protocol version 6 by the print server is enabled or disabled.
Host Name: Provides the host name configured on the print server.
IPV4 Domain Name and IPv6 Domain Name: Specifies the domain name assigned for the printer.
Primary DNS Server and Secondary DNS Server: Specifies the IP address of a primary and secondary Domain Name System (DNS) server.
WINS Server: Specifies the IP address of the Windows Internet Naming Service (WINS) server.
TCP Idle Timeout: Provides the timeout value expressed in seconds after which the print server closes an idle TCP print data connection. The default value is 270 seconds.

5. IPv4 and IPv6: Internet Protocol versions (v4 and v6) supported by the printer.

Status: Indicates one of the following TCP status.
- Ready: The HP Jetdirect print server is waiting for data over TCP/IP.
- Disabled: The TCP/IP was manually disabled.
- Initializing: The print server is searching for the BOOTP server or trying to get the configuration file through TFTP.
IP Address: Provides the Internet Protocol (IP) address assigned to the HP Jetdirect print server.
Subnet Mask: Provides the IP subnet mask configured on the HP Jetdirect print server.
Default Gateway: Provides the IP address of the gateway used when sending packets off the local network.
Config By: Identifies how the HP Jetdirect print server obtained its IP configuration (BOOTP server or DHCP server, for example).
DHCP Server: Specifies the IP address of the system that responds to the HP Jetdirect print server's request for automatic TCP/IP configuration over the network
TFTP Server: Provides the IP address of the system where the TFTP configuration file is located.

Not Specified: Indicates that TFTP Server was not set.
Bonjour Service Name: Indicates whether Bonjour services are enabled or disabled. The Bonjour services are typically used on small networks for IP address and name resolution when a conventional DNS server is not used.

Wireless HP Jetdirect

When a wireless connection to the network is established or Wi-Fi is enabled, most of the settings in the Embedded HP Jetdirect page will be listed in the Wireless HP Jetdirect page and will also include the following components on the Wireless HP Jetdirect page.

SSID: Identifies the name of the network (Service Set Identifier) to which the print server has connected.
Data Rate Detected: Specifies the network data rate which depends on the type of network connection (wired or wireless).
Channel: Specifies the radio frequency channel that the print server sensed and configured for communication on the network.
Link Config: Specifies the active link communication mode for a wired or wireless port (802.11 is for wireless, for example).

HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise - Printing and Interpreting a Configuration Page

Introduction

How to print a Configuration Page

Method one: Use the printer control panel to print the configuration pages

Touchscreen control panel

LCD control panel

Method two: Use the HP Embedded Web Server (HP EWS) to print the configuration pages

Overview of the configuration pages

Configuration Page

Description of the various sections in the Configuration Page

Embedded HP Jetdirect

Description of the various sections in the Embedded HP Jetdirect page

Wireless HP Jetdirect

Additional support options

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