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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Pavilion - 15-cc563st Product Specifications

Hardware

Product number
1KU36UA
Product name
HP Pavilion - 15-cc563st
Microprocessor
Intel® Core™ i7-7500U (2.7 GHz base frequency, up to 3.5 GHz with Intel® Turbo Boost Technology, 4 MB cache, 2 cores)
Memory, standard
12 GB DDR4-2133 SDRAM (1 x 4 GB, 1 x 8 GB)
Video graphics
  • Intel® HD Graphics 620 (up to 6.06 GB)
  • Integrated
Hard drive
  • 1 TB 5400 rpm SATA
  • [16]
Display
15.6" diagonal FHD IPS BrightView WLED-backlit (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data Transfer Only); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
37.8 x 25.21 x 1.99 cm
Weight
1.9 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY, dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Orbit; HP CoolSense; HP ePrint; HP Games by WildTangent; HP Audio Switch; HP Jumpstart; HP Recovery Manager; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix

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Country/Region: Flag United States

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