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HP LaserJet Enterprise and Officejet Enterprise MFP Printers - 30.03.30 Error

Issue:

This document applies to the following products only:

When a 30.03.30 error appears on the control panel, it indicates that there is an issue with the scanner.

Solution

Step one: Turn the printer off then back on

Step two: Reseat the formatter

Turn off the printer.

warning:
To avoid damage to the printer, turn the printer off, wait five seconds, and then remove the power cord before attempting to service the printer.
Disconnect the power cable.
Disconnect all cables and accessories attached to the formatter.
HP LaserJet Enterprise flow MFP M830 and HP Color LaserJet Enterprise flow MFP M880 printers: Separate the output accessory, if installed, by lifting up on the upper release latch and sliding it away from the printer. The output accessory does not need to be removed.
Figure : Separate the output accessory from the printer
Loosen the two thumbscrews on the formatter and pull the formatter partially out of the printer.
Figure : Pull out the formatter
Slide the formatter back in until it is fully seated.
Figure : Reseat the formatter
Finger-tighten the two thumbscrews.
Figure : Tighten two thumbscrews
Slide the output accessory, if installed, back into the closed position, making sure that no cables are caught between the output accessory and the printer.
Figure : Slide the output accessory back into the closed position
Reconnect any removed interface cables.
Plug in the power cord.
Turn on the printer.