Print is light or faded.
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The paper might not meet HP specifications.
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Use paper that meets HP specifications.
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The print cartridge might be defective or low. If you use a non-HP print cartridge, no messages appear on the product control panel.
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Replace the print cartridge.
If the print cartridge is not low or empty, inspect the toner roller to see if the roller is damaged. If it is, replace the print cartridge.
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If the whole page is light, the print density adjustment is too light or EconoMode might be turned on.
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Adjust the print density, and disable EconoMode in the printer driver.
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Toner specks appear.
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The paper might not meet HP specifications.
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Use paper that meets HP specifications.
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The paper path might need cleaning.
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Clean the paper path.
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Dropouts appear.
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A single sheet of paper might be defective.
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Try reprinting the job.
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The moisture content of the paper is uneven or the paper has moist spots on its surface.
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Try different paper, such as high-quality paper that is intended for laser printers.
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The paper lot is flawed. The manufacturing processes can cause some areas to reject toner.
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The print cartridge might be defective or low.
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Replace the print cartridge.
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Vertical streaks or bands appear on the page.
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The print cartridge might be defective.
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Replace the print cartridge.
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The amount of background toner shading becomes unacceptable.
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The paper might not meet HP specifications.
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Use a different paper with a lighter basis weight.
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The print-density setting is too high.
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Decrease the print-density setting. This decreases the amount of background shading.
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Very dry (low humidity) conditions can increase the amount of background shading.
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Check the product environment.
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The print cartridge might be defective or low.
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Replace the print cartridge.
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Toner smears appear on the media.
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The paper might not meet HP specifications.
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Use paper that meets HP specifications.
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If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path.
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Clean the media guides and the paper path.
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The print cartridge might be defective.
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Replace the print cartridge.
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The fuser temperature might be too low.
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In the printer driver, make sure the appropriate paper type is selected.
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The toner smears easily when touched.
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The product is not set to print on the type of paper on which you want to print.
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In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
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The paper might not meet HP specifications.
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Use paper that meets HP specifications.
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The paper path might need cleaning.
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Clean the paper path.
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The power source might be defective.
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Plug the product directly into an AC outlet instead of into a power strip.
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The fuser temperature might be too low.
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In the printer driver, make sure the appropriate paper type is selected.
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Marks repeatedly appear at even intervals on the page.
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The product is not set to print on the type of paper on which you want to print.
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In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
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Internal parts might have toner on them.
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The problem typically corrects itself after a few more pages.
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The paper path might need cleaning.
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Clean the paper path.
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The print cartridge might be damaged.
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If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge.
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The printed page contains malformed characters.
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The paper might not meet HP specifications.
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Use a different paper, such as high-quality paper that is intended for laser printers.
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If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service.
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The printed page is curled or wavy.
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The product is not set to print on the type of paper on which you want to print.
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In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
If the problem persists, select a paper type that uses a lower fuser temperature, such as transparencies or light media.
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The paper might have been in the input tray too long.
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Turn over the stack of paper in the tray. Also, try rotating the paper 180° in the input tray.
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The paper might not meet HP specifications.
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Use a different paper, such as high-quality paper that is intended for laser printers.
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Both high temperature and humidity can cause paper curl.
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Check the product environment.
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The fuser temperature might be curling the paper.
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M1130 Series Select a paper type that uses a lower fuser temperature, such as transparencies or light media.
M1210 Series At the product control panel, turn on the Less paper curl setting in the Service menu.
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Text or graphics are skewed on the printed page.
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The paper might be loaded incorrectly or the input tray might be too full.
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Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack.
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The paper might not meet HP specifications.
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Use a different paper, such as high-quality paper that is intended for laser printers.
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The printed page contains wrinkles or creases.
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The paper might be loaded incorrectly or the input tray might be too full.
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Turn over the stack of paper in the input tray, or try rotating the paper 180° in the input tray.
Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack.
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There might be a jam in the paper path.
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Clear any jams in the product.
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The paper might not meet HP specifications.
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Use a different paper, such as high-quality paper that is intended for laser printers.
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Air pockets inside envelopes can cause them to wrinkle.
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Remove the envelope, flatten it, and try printing again.
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Toner appears around the printed characters.
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The paper might be loaded incorrectly.
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Turn over the stack of paper in the tray.
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If large amounts of toner have scattered around the characters, the paper might have high resistivity.
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Use a different paper, such as high-quality paper that is intended for laser printers.
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An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).
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Software settings might affect image printing.
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In your software program, change the tone (darkness) of the field in which the repeated image appears.
In your software program, rotate the whole page 180° to print the lighter image first.
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The order of images printed might affect printing.
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Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.
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A power surge might have affected the product.
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If the defect occurs later in a print job, turn the product off for 10 minutes, and then turn on the product to restart the print job.
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