Copy the scanning software folder from the HP CD-ROM disc to a new folder on the Desktop, restart the computer in Safe Mode, and then install the software in Windows Safe Mode.
Step one: Create a new folder on the Desktop
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Right-click the Desktop.
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Click New, and then Folder. A New Folder will appear on the Desktop.
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Type: SCANNING SOFTWARE to rename the folder.
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Press Enter on the keyboard.
Step two: Copy the HP Scanning Software CD to the Desktop
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Insert the HP Scanning Software CD-ROM disc into your CD-ROM drive.
note:
If the install program starts, click Cancel to close HP install software window.
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From the Windows Desktop, right-click the My Computer icon, and then click Explorer. The Windows Explorer window will open.
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Double-click the CD ROM drive icon (The HP icon may appear on the drive icon).
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Click Edit, and then SelectAll. All of the files and folders on the right side will highlight.
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Click Edit, and then Copy.
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Click the Scanning Software folder located on the left side of the screen.
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Click Edit, and then Paste. The HP Scanning Software CD disc is now copied to the computer system’s hard drive.
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Close the Windows Explorer window.
note:
If having enough space available on the hard drive is a concern, copy the English folder and root files from the HP Scanning Software CD.
Step three: Restart the computer system in Safe Mode
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Place a blank floppy disk in the floppy drive.
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Restart the computer.
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When the computer attempts to restart, a "Non-System Disk Error"will appear.
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Remove the blank floppy disk.
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Press the F8 key twice.
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From the menu that appears, select Safe Mode, and then press Enter. A message will indicate the computer is running in Safe Mode.
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Click OK.
note:
The screen will appear grainy because Safe Mode displays only 16 colors.
Step four: Install the HP Scanning Software from the desktop
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From the Desktop, double-click the Scanning Software folder.
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Double-click the Setup.exe file. This file may be located with the root files, in the English folder, or in the hpsw folder, depending on the HP Scanning Software being installed.
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Follow the instructions that appear on the screen to complete the installation.
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Restart the computer system.
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Delete the Scanning Software folder from the Desktop.