After connecting the HP printer cable from an HP LaserJet Pro to the USB 3.0 port on an Intel series PC running Windows 7, a blue-screen, Windows 'Stop' error is received.
note:The solutions for this issue apply only to computers with Intel Series 7/C216 chipsets.
Figure : Example of a blue screen Windows 'STOP' Error after connecting the USB printer cable
![Image: Example of a blue screen Windows 'STOP' Error after connecting the USB printer cable](/wcc-assets/document/images/419/c03597059.gif)