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HP Printers - Using HP Diagnostic Tools for HP Printers in Windows

This document applies to HP printers supported in Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.
HP has developed free downloadable tools that help resolve common printer problems.
 note:
These tools are not available for Mac OS X operating systems. See the How do I resolve common printing and scanning issues if I have a Mac section in this document for more information.
HP Print and Scan Doctor
HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
HP Printer Install Wizard
The HP Printer Install Wizard automatically finds the best available print driver for your HP Printer. Download and run Printer Install Wizard () a free tool from HP. When this link is clicked, HP Printer Install Wizard is downloaded using your Internet browser's download capabilities.
Frequently asked questions (FAQs)
After you install the HP Print and Scan Doctor or the Printer Install Wizard, review this list of frequently asked questions on using the tools.

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