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HP Customer Support - Knowledge Base

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  • Information
    Learn how to upgrade to Windows 11

    Windows 11 Upgrade Guide

  • Feedback

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HP printer is offline or not responding

On your Windows computer or Mac, the printer status is Offline and the printer does not print.

Perform the following tasks in the order given. Try using the printer after each task to see if the issue is resolved.


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Country/Region: Flag United States

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