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HP Desktop PCs - Upgrade or replace the processor

To improve system performance, you can upgrade the processor (CPU) in your computer. Use this information in addition to the information that comes with a new processor. Be sure to read the instructions that come with the new processor before installation.

Before you purchase a new processor, make sure that you know the processor is compatible with the system board of your computer.

Determine which processors are compatible with the system board

For most HP desktop computers, the product specifications page lists the types of processors that are compatible with the system board. For some models, you must check the system board specifications.

  1. On the HP Customer Support page, enter your serial number, product number, or product name in the search field to identify your product, and then click the search icon. Alternatively, you can click Or, let HP detect your product to have your computer information detected for you.

    Note:

    If you do not know your product number, see Find product and serial numbers for HP PCs, printers, and accessories for more information.

  2. Click the link that matches your computer on the search results page.

  3. Click Product Specifications, and then click Product Information to locate the specifications of your model.

  4. If you are unable to locate the specifications of your model, go back to Product Specifications, then click Components.

  5. The list of compatible processors is provided in the Processors table of the specifications.

Prepare to replace parts of the computer

Prepare to replace a part of the computer by making sure that your computer, components, and workspace are ready.

  1. Turn off the computer, and then wait for the components to cool.

  2. Disconnect the power cord and any cables from the computer, and then unplug the power cord from the wall outlet, surge protector, extension cable, or power strip.

  3. Transfer the computer to a clear, flat, stable worksurface over a noncarpeted floor with a conductive foam pad to reduce the chance of electrostatic discharge (ESD) damage. HP recommends using antistatic wrist straps.

  4. Keep and parts or components in their protective packaging until you are ready to install them.

  5. Make sure that you have a Phillips or Flathead screwdriver, depending on your computer model.

Install the processor in your computer

System boards have either a slot or socket connector for the processor. The instructions for removing and installing a processor differ between the two types. See the maintenance and service guide for your computer model for specific information on installing a processor in your computer.

You can also view installation videos on the HP Support YouTube channel.

Note:

If someone other than HP installs or upgrades the processor, any damage caused by the processor or by a person trying to install or upgrade the processor is excluded from coverage under the product warranty. The customer assumes all risk and liability for damages for any such installation or upgrade.

You can search for your Maintenance and Service Guide or Upgrading and Servicing Guide on HP Customer Support.

  1. On the HP Customer Support page, enter your serial number, product number, or product name in the search field to identify your product, and then click the search icon. Alternatively, you can click Or, let HP detect your product to have your computer information detected for you.

    Note:

    If you do not know your product number, see Find product and serial numbers for HP PCs, printers, and accessories for more information.

  2. Click the link that matches your computer on the search results page.

  3. Click Setup & User Guides, and then click either Maintenance and Service Guide or Upgrading and Servicing Guide to review specific procedures to install a new processor for your computer.

    After reviewing the steps in the Maintenance and Service Guide, if you are not confident in performing the installation yourself, contact an HP authorized distributor for technical assistance.

  4. Install the processor according to the instructions included with the processor and in the computer maintenance and service guide.

    Warning:

    The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer.

    CAUTION:

    Electrostatic discharge (ESD) might damage the product components. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative worksurface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

    • If adding or reusing a processor-cooling fan, get a tube of thermal grease from the local computer supply store.

    • Use an antistatic wrist strap and a conductive foam pad to eliminate or reduce damage from static electricity.

    • Find a clear, flat, stable worksurface over a floor that is not carpeted.

Troubleshoot processor installation issues

If the computer does not start properly after replacing the processor or if there are processor errors (including beeps or blinking lights) after the computer starts, try the following options.

  • Reseat the new processor.

  • Check other cable connections inside the computer. Reconnect any cables that were disconnected or not securely connected.

  • If possible, make sure that the new processor in your configuration is from the same manufacturer.

  • If the computer still does not restart properly, remove the replacement processor, reinstall the original processor, and verify that the computer can operate in its original configuration.