solution Contentsolution Content

HP Color LaserJet Enterprise 6700, 6800, X654, X677 - Removal and replacement: Image transfer belt (ITB)

This document provides instructions about removing and replacing the image transfer belt (ITB) assembly.

Mean time to repair: 5 minutes

Service level: Basic

Before performing service

To order a replacement assembly, use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts

Part information

Part number

Part description

527G9A

HP LaserJet Image Transfer Belt Kit (6700/6800 models)

527H0MC

HP LaserJet Mngd Image Transfer Belt (X654/X677 models)

Required tools

No special tools are required to remove or install this assembly.

After performing service

Make sure that the right door is fully closed after replacing the ITB.

Post service test

Print a configuration page to make sure that the printer is functioning correctly.

Remove the ITB

Follow these steps to remove the ITB.

  1. Open the right door.

    Open the right door

    Open the right door

  2. Hold the two side levers and pull out the ITB assembly.

    CAUTION:

    Do not touch the gray plastic belt. Skin oils and fingerprints on the belt can cause print-quality problems.

    Release the ITB

    Release the ITB

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

Install the ITB

Follow these steps to install the ITB.

  1. Hold the ITB by the edges (do not touch the gray plastic belt).

  2. Align the ITB with the slots in the printer, and then carefully push it into the printer.

  3. Continue to carefully push the ITB into the printer until it is fully installed.

  4. Close the right door.

    Tip:

    The right door should close easily if the ITB assembly is correctly installed.

Additional support options

Try one of our automated tools or diagnostics
Ask a question on our HP Support Community page
Get in touch with one of our support agents

Enter a topic to search our knowledge library

What can we help you with?