Information
Need Windows 11 help?

Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

HP Computer Support

Thinking of upgrading to Windows 11?

Before you do, you’ll need to see if your PC can run Windows 11. Some computers may have components that do not meet the Windows 11 minimum hardware requirements. Be sure to read the Windows 11 Upgrade Guide (see links below) for more information.

Windows 11 Support

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Fix problems booting or turning on your PC

Learn what to do if you have a blank or black screen, flashing LEDs or beep codes, if the boot stops at the logo screen, or if you have an error message in a black or blue screen.

Fix Boot issues

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Fix problems related to audio

Use our quick and easy automated solution to resolve common audio problems with your PC. Find solutions to audio, speaker and headphone issues.

Fix audio issues

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Fix display and touchscreen problems

Resolve problems with your display or touch panel, and learn how to configure it correctly.

Fix Display issues

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Identify your computer for manuals and specific product information

Select a product type for tips on finding your serial number

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DIAGNOSE HARDWARE ISSUES

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