HP LaserJet Enterprise M806 - 13.B2 jam error in the front door

Use the following procedure to clear jams inside the front door of the printer. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.

• 13.B2.Az
• 13.B2.Dz
• 13.B2.FF

1. Open the front door on the printer. Make sure that the door is completely open.
   Figure : Open the door
   
2. Push the button on the lever, and then rotate the toner-cartridge lever to the down position.
   Figure : Release the toner-cartridge lever
   
3. Grasp the handle of the toner cartridge and pull out to remove it.
   Figure : Remove the toner cartridge
   
4. Turn the green knob counter-clockwise, and then remove the jammed paper.
   Figure : Removed the jammed paper
   
5. Align the toner cartridge with its slot, and then insert the toner cartridge into the product. The toner cartridge will drop slightly when it is in place.
   Figure : Install the toner cartridge
   
6. Push the button on the lever, and then rotate the toner-cartridge lever to the up position.
   Figure : Lock the toner-cartridge lever
   
7. Close the front door.
   Figure : Close the door