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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP OfficeJet 6900 Printers - An 'Out of Paper' Message Displays, Printer Does Not Pick Up Paper

This document is for the HP OfficeJet 6950, 6951, 6954, 6956, 6958, 6962, OfficeJet Pro 6960, 6968, 6970, 6974, 6975, and 6978 All-in-One printers.
During a print, copy, or scan job, the printer does not feed paper from the input tray or automatic document feeder (ADF). The printer might make noises as though it is printing, but no paper moves through it.

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Country/Region: Flag United States

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