Welcome to the product support page!
Voyager FOCUS2 series
This product cannot be identified using the serial number alone. Please provide a product number in the field below:
Poly Lens is an app for customizing devices, updating to the latest software, and accessing other useful support information.Get the app
Product specifications
Battery type
Rechargeable Li-ion
Battery life
Up to 25 hours (talk time, ANC and online indicator off); Up to 16 hours (talk time, ANC on and online indicator on, default setting); Up to 40 hours (music time, ANC off); Up to 24 hours (music time, ANC on)
Button user controls
Call answer/end; Mute; Volume +/-; ANC: off, low, high; Power on/off; Bluetooth® pairing
Microphone bandwidth
100 Hz to 6.8 kHz
Speaker size
32 mm
Speaker bandwidth
20 Hz to 20 kHz
Wireless range (imperial)
Up to 164 ft
Headphone type
On-ear (stereo)
Supported bluetooth profiles
A2DP; AVRCP; HFP; HSP
Connection type
Bluetooth® 5.1
Charge time
<2 hours
Audio
Noise cancellation with Acoustic Fence technology; Smart sensor technology; Hybrid Active noise cancellation (ANC); Rotate microphone boom to mute; Dynamic mute alert
Acoustic protection technology
SoundGuard Digital
Color
Black
Voice alerts
Volume maximum; Volume minimum; Mute on; Mute off; Muted; Connection status; Talk time; Battery low
Voice assistant
Siri; Google
Paired devices
Up to 8
Hardware compatibility
Compatible with PCs via included BT700 Bluetooth® adapter or via USB cable; smartphone via Bluetooth®
Compatible Operating Systems
Windows 11; Windows 10; macOS
Dimensions (W x D x H)
6.1 x 2.6 x 7.2 in
Weight
0.38 lb
Manufacturer Warranty
Poly standard two-year limited warranty
Search our knowledge library
What can we help you with?