Trio C60 series
Welcome to the product support page!
Trio C60 series

Trio C60 series

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode
Poly Lens Admin Cloud is available for your device. Enable management, insights, and software for your video, voice, or headset device.Access Poly Lens

Product specifications

Audio
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression; Comfort noise generation; DTMF tone generation (RFC 2833 and in-band); Low delay audio packet transmission; Adaptive jitter buffers
Microphone type
Three cardioid microphones
Wireless range (imperial)
Up to 20 ft
Ports
1 USB 2.0 Type-A (for USB battery charging); 1 USB 2.0 Micro-B (for USB audio device); 2 RJ-45 (10/100/1000BASE-TX Mbps)
Color
Black
Certified collaboration software
Microsoft Teams; Skype for Business; Zoom
Management Software
Poly Zero Touch Provisioning; RealPresence Resource Manager (v. 10.1 or above) based provisioning; Polycom Device Management Service for Enterprise (PDMS-E); Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management; SDP
Security management
802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2); FIPS 140-2 compliant cryptographic module
Operating temperature range
32 to 104°F
Minimum dimensions (W x D x H)
15.1 x 2.9 x 13.1 in
Weight
2.1 lb
Manufacturer Warranty
Poly standard one-year limited warranty
What's in the box
Console; Network (LAN) cable-CAT-5E; USB Type-A cable; Cable wrap; Tactile overlay for improved accessibility; Setup sheet

Support options