HP LaserJet Enterprise Printers - 10.xx.40 and 10.xx.41 Messages

A 10.xx.40 Genuine HP supplies installed message is displayed on the control panel when an Original HP toner cartridge is installed.

When a 10.xx.41 Unsupported supply in use message is displayed on the control panel, it indicates that the toner cartridge is for a different printer.

The XX is a two digit code that represents a particular toner cartridge:

• 00 (Black)
• 01 (Cyan)
• 02 (Magenta)
• 03 (Yellow)

Learn more about genuine HP toner cartridges:

• Learn about the benefits of using HP original supplies, click here.
• For easy ordering of HP print supplies, go to HP SureSupply.
• If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.