Use the information in this document to clear a paper jam in tray 3. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
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15.A0.03
In addition to the instructions provided in this document, you can view the following video of how to clear a paper jam in tray 3:
Officejet Enterprise Color X585 Multifunction Printer - Clear paper jam from tray 3
See title for description. This video does not contain any audio.
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Open Tray 3 and pull it straight out to remove it from the printer.Figure : Open the tray
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Reach inside the opening of Tray 3 and remove the sheet by pulling it to the right and then out of the printer.Figure : Remove jammed paper from the opening of Tray 3
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If the jam cannot be cleared at the tray, try clearing the jam from the lower left door.Figure : Remove jammed paper from the lower left door
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Reinsert Tray 3 into the printer and then push it in to close the tray.
note:
When closing the tray, push in the middle, or with even pressure on both sides. Avoid pushing on one side only.Figure : Reinsert and close Tray 3
