HP OFFICEJET PRO X476 AND X576 MFP SERIES - Use fax

The PC fax program that came with the product is the only PC fax program that works with the product. To continue to use a PC fax program previously installed on the computer, use the modem that is already connected to the computer; it will not function through the product modem.

Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received.

Press the Cancel button on the control panel if the current job screen has not timed out. You may also go to the status bar and select the job to cancel it after it has timed out.

Use this procedure to cancel a fax job in the following situations:

• The product is waiting to redial after encountering a busy signal, an unanswered call, or a communication error.
• The fax is scheduled to be sent at a future time.

Use the following steps to cancel a fax job by using the Fax Job Status menu:

1. From the Home screen, touch the Fax button.
2. Touch the Fax Job Status button.
3. Touch the fax number for the job that you want to cancel.

HP products are designed specifically for use with traditional analog phone services. They are not designed to work on DSL, PBX, ISDN lines, or VoIP services, but they work with the proper setup and equipment.

note:

HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service provider.

The HP Officejet product is an analog device that is not compatible with all digital phone environments (unless a digital-to-analog converter is used). HP does not guarantee that the product will be compatible with digital environments or digital-to-analog converters.

A digital subscriber line (DSL) uses digital technology over standard copper telephone wires. This product is not directly compatible with those digital signals. However, if the configuration is specified during DSL setup, the signal can be separated so that some of the bandwidth is used to transmit an analog signal (for voice and fax) while the remaining bandwidth is used to transmit digital data.

note:

Not all faxes are compatible with DSL services. HP does not guarantee that the product will be compatible with all DSL service lines or providers.

A typical DSL modem employs a filter to separate the higher frequency DSL modem communication from lower frequency analog phone and fax modem communication. It is often necessary to use a filter with analog phones and analog fax products that are connected to a telephone line used by a DSL modem. The DSL service provider usually provides this filter. Contact the DSL provider for more information or for assistance.

The product is an analog device that is not compatible in all digital phone environments. Digital-to-analog filters or converters may be needed for faxing functionality. If faxing issues occur in a PBX environment, it might be necessary to contact the PBX provider for assistance. HP does not guarantee that the product will be compatible with digital environments or digital-to-analog converters.

Contact the PBX provider for more information and for assistance.

The product is an analog device that is not compatible in all digital phone environments. Digital-to-analog filters or converters may be needed for faxing functionality. If faxing issues occur in an ISDN environment, it might be necessary to contact the ISDN provider for assistance. HP does not guarantee that the product will be compatible with ISDN digital environments or digital-to-analog converters.

The product's NEND memory protects against data loss when a power failure occurs. NAND RAM can maintain its data for years without power applied.

1. Place the document face-down on the scanner glass.
   Figure : Scanner glass
   
2. From the Home screen, touch the Fax button.
3. Use the keypad to type the fax number.
4. Touch the Start Black or Start Color button.
5. The product scans the first page. If the document has multiple pages, load the next page and touch the Yes button. Continue this process until you have scanned all the pages.
6. When you have scanned the last page, touch the No button at the prompt. The product sends the fax.

1. Insert the originals into the document feeder face-up.

   note:

   The document feeder capacity is up to 50 sheets of 75 g/m² or 20 lb paper.

     caution:

   To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.

   Figure : Document feeder
   
2. Adjust the paper guides until they are snug against the paper.
   Figure : Document feeder guides
   
3. From the Home screen, touch the Fax button.
4. Use the keypad to type the fax number.
5. Touch the Start Black or Start Color button.

1. Load the document into the document feeder or onto the scanner glass.
   Figure : Document feeder
   
2. From the Home screen, touch the Fax button.
3. On the keypad, touch the Speed-Dial icon.
   Figure : Speed dial button
   
4. Touch the name of the individual or group entry that you want to use.
5. Touch the Start Black or Start Color button.

You can send a document on your computer as a fax, without printing a copy and faxing it from the printer.

note:

Faxes sent from your computer by this method use the printer’s fax connection, not your Internet connection or computer modem. Therefore, make sure the printer is connected to a working telephone line and that the fax function is set up and functioning correctly.

To use this feature, you must install the printer software using the installation program provided on the HP software CD provided with the printer.

Windows

1. Open the document on your computer that you want to fax.
2. On the File menu in your software application, click Print.
3. From the Name list, select the printer that has “fax” in the name.
4. To change settings (such as Orientation, Page Order, Pages Per Sheet), click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. After you have changed any settings, click OK.
6. Click Print or OK.
7. Enter the fax number and other information for the recipient, change any further settings for the fax (such as selecting to send the document as a black fax or a color fax), and then click Send Fax. The printer begins dialing the fax number and faxing the document.

Mac OS X

1. Open the document on your computer that you want to fax.
2. From the File menu in your software application, click Print.
3. Select the printer that has “(Fax)” in the name.
4. Select Fax Information from the pop-up menu.

   note:

   If you cannot find the pop-up menu, try clicking the disclosure triangle next to the Printer selection.

5. Enter the fax number and other information in the boxes provided.

   note:

   To send a color fax, select Fax Options from the pop-up menu, and then click Color.

6. Select any other fax options you want, and then click Fax to begin dialing the fax number and faxing the document.

The following information provides basic instructions for sending faxes by using the software that came with the product. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu.

You can fax electronic documents from a computer if you meet the following requirements:

• The product is connected directly to the computer or to a network to which the computer is connected.
• The product software is installed on the computer.
• The computer operating system is one that this product supports.

Send a fax from the software

1. Click Start, click Programs (or All Programs in Windows XP), and then click HP.
2. Click the product name, and then click HP Printer Assistant.
3. Click the Send a Fax icon to open the fax software.
4. Load the document onto the scanner glass.
5. Enter a recipient or add one from the address book.
6. Click the Add Cover Page button and then click the Add Scan button to scan the document on the scanner glass and add it to the fax job.
7. Click the Send Fax button to send the fax.

Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person know that the fax is coming.

note:

The telephone must be connected on the same telephone line as the printer (but through a separate port).

1. Load the document into the document feeder.
2. From the Home screen, touch the Fax button.
3. Pick up the handset of a telephone that is connected to the same line as the product. Dial the fax number by using the telephone keypad.
4. When the recipient answers, instruct the person to start the fax machine.
5. When you hear the fax tones, touch the Start Fax button on the control panel, wait until Connecting appears on the control panel display, and then hang up the telephone.

You can set the product so that it prompts you to enter the fax number a second time to confirm that you are sending the fax to the correct number.

1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Fax Setup menu.
4. Scroll to and touch the Fax Confirmation menu, and then touch the On button.
5. Send the fax.

Use the product control panel to schedule a fax to be sent automatically at a future time to one or more destinations. After you have entered the scheduled time, your document will be scanned into memory and then returns to the Ready state.

note:

If the product cannot transmit the fax at the scheduled time, that information is indicated on the fax error report (if that option is turned on) or recorded in the fax activity log. The transmittal might not be initiated because the fax-sending call is not answered, or because a busy signal stops the redial attempts.

If a fax has been scheduled to be sent at a future time but it requires updating, send the additional information as another job. All faxes that are scheduled to go to the same fax number at the same time are delivered as individual faxes.

1. Load the document into the document feeder.
   Figure : Document feeder
   
2. From the Home screen, touch the Fax button.
3. Touch the Fax Methods button.
4. Touch the Send Fax Later button.
5. Use the keypad to enter the time of day to send the fax. Touch the OK button.
6. Use the keypad to enter the date to send the fax. Touch the OK button.
7. Use the keypad to type the fax number or select one from the phone book/speed-dial list. Touch the OK button. The product scans the document and saves the file in memory until the designated time.

Monitor dialing allows you to dial a number from the printer control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the printer. This enables you to respond to prompts while dialing, as well as control the pace of your dialing.

note:

If you are using a calling card and do not enter your PIN fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card.

note:

Make sure the volume is turned on to hear a dial tone.

To send a fax using monitor dialing from the printer control panel

1. Load your originals.
2. Touch Fax, and then touch Start Black or Start Color.
   If the printer detects an original loaded in the automatic document feeder, you hear a dial tone.
3. When you hear the dial tone, enter the number by using the keypad on the printer control panel.
4. Follow any prompts that might occur.

   note:

   If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, touch Speed Dial to select the speed dial entry where you have your PIN stored.

   Your fax is sent when the receiving fax machine answers.

If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when you answer the telephone, you can start the receiving process in one of two ways:

• If you are close to the product, press the Start Fax button on the control panel.
• If not, press 1-2-3 in sequence on the telephone keypad, listen for fax transmission sounds, and then hang up.