Scanner issues
Scanner issues
Is your HP scanner not working? You may experience a range of scanner symptoms or error messages, such as:
- Computer can't communicate or connect to scanner
- Computer can't find HP Scan
- HP printer will not scan to computer or email
- Scan button not working
- Scanner keeps disconnecting or freezing
- Computer not found on scanner
Use our Print and Scan Doctor app to resolve scanner issues. You can also get guided help with our automated Virtual Assistant, or follow the manual troubleshooting steps provided below.
Video tutorials