POLY PRODUCT WARRANTY TERM TABLE
The table below shows the warranty periods applicable to Poly’s limited warranty for products. Terms and Conditions for Poly warranty can be found at: Service Policy Guide
|
VIDEO |
WARRANTY (RETURN TO FACTORY REPAIR) |
|---|---|
|
POLY SUPPLIED ROOM KIT PC |
1 year |
|
POLY ROOM KITS |
1 year |
|
POLY G7500 |
1 year |
|
POLY STUDIO E CAMERA |
1 year |
|
POLY STUDIO P SERIES |
2 years |
|
POLY STUDIO R CAMER A |
1 year |
|
POLY STUDIO X FAMILY |
1 year |
|
POLY STUDIO |
1 year |
|
POLY TELEHEALTH STATION |
1 year |
|
POLY REALPRESENCE GROUP SERIES |
1 year |
|
POLY TELEHEALTH STATION |
1 year |
|
POLY MEDIALIGN |
1 year |
|
POLY REALPRESENCE GROUP SERIES |
1 year |
|
POLYCOM REALPRESENCE DESKTOP FOR MAC |
1 year |
|
POLYCOM REALPRESENCE DESKTOP FOR WINDOWS |
1 year |
|
VIDEO PERIPHERALS (PURCHASED FROM POLY) |
1 year |
|
VOICE |
WARRANTY (RETURN TO FACTORY REPAIR) |
|---|---|
|
POLY ROVE |
1 year |
|
POLY CCX SERIES |
1 year |
|
POLY TRIO SERIES |
1 year |
|
POLY V V X SERIES |
1 year |
|
POLY EDGE SERIES |
1 year |
|
PSTN CONFERENCE PHONES |
1 year |
|
VOIP CONFERENCE PHONES |
1 year |
|
POLYCOM SOUNDSTRUCTURE PRODUCTS |
1 year |
|
VOICE PERIPHER ALS (PURCHASED FROM POLY) |
1 year |
|
HEADSETS/SPEAKERPHONES* |
WARRANTY (RETURN TO FACTORY REPAIR) |
|---|---|
|
VOYAGER |
2 years |
|
CS500 SERIES |
2 years |
|
SAVI |
2 years |
|
ENCOREPRO |
2 years |
|
BLACKWIRE SERIES |
2 years |
|
POLY SYNC SPEAKERPHONE |
2 years |
|
INFRASTRUCTURE |
WARRANTY (RETURN TO FACTORY REPAIR) |
|---|---|
|
POLYCOM RACK SERVER SERIES |
1 year |
|
POLYCOM CONTENTCONNECT |
1 year |
|
POLYCOM REALPRESENCE ACCESS DIRECTOR, APPLIANCE EDITION |
1 year |
|
POLY CLARITI |
1 year |
|
POLYCOM REALPRESENCE COLLABORATION SERVER, VIRTUAL EDITION |
1 year |
|
POLYCOM REALPRESENCE COLL ABOR ATION SERVER (RMX) SERIES |
1 year |
|
POLYCOM REALPRESENCE DMA, APPLIANCE EDITION |
1 year |
|
POLYCOM REALPRESENCE DMA, VIRTUAL EDITION |
1 year |
|
POLYCOM REALPRESENCE RESOURCE MANAGER, APPLIANCE EDITION |
1 year |
|
POLYCOM REALPRESENCE RESOURCE MANAGER, VIRTUAL EDITION |
1 year |
|
POLYCOM VBP SERIES |
1 year |
|
HARDWARE UPGR ADES AND RETURN MATERIAL AUTHORIZATIONS (RMAS) |
WARRANTY (RETURN TO FACTORY REPAIR) |
|---|---|
|
ALL PRODUCTS |
90 days or balance of original product warranty period, whichever is longer |
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