HEADSET SUPPORTED SOFTPHONES

3CX

3CX App for Windows

16.3.0.179

Windows

Yes

-

1a

3CX

3CX WebClient

3CX PBX version: 16.0.7.1074

Windows

Yes

-

1b

3CX

3CX Browser Extension (Chrome/Edge)

3CX PBX version: 16.0.7.1074 

-

Yes

-

1b

8x8

Virtual Office Desktop

v3.8 and higher

Windows

-

-

2

Alcatel-Lucent Enterprise

OpenTouch Connection

v2.0 and v2.1

Windows

Yes 

-

1a

Alcatel-Lucent Enterprise

Rainbow desktop clients

v1.35. 5 and higher

Windows/macOS

-

-

2

Alcatel-Lucent Enterprise

IP Desktop Softphone

v11.0.60 and higher

Windows

Yes

-

1a

Alcatel-Lucent Enterprise

My Instant Communicator

v6.5 and higher

Windows

Yes

-

1a

Alcatel-Lucent Enterprise

OpenTouch Conversation

v2.2 and higher

Windows

Yes

-

1a

Alcatel-Lucent Enterprise

Pimphony

v6.3 and higher

Windows

Yes

-

1a

Altigen

MaxCS

Version 8.5

Windows

Yes

-

1

Amazon

Connect

-

Windows/macOS

Yes

Yes – refer to quick start for installation instructions

-

Amazon

Chime

-

Windows/macOS

Compatible as an audio device

Avaya

one-X Communicator

V2.0.2.3

macOS

Yes

Yes

-

Avaya

Communicator

V.2.1.4.84

Windows

Yes

Yes

-

Avaya

Communicator for Microsoft Lync

v6.4.0.9

Windows

Yes

Yes

-

Avaya

Desktop Aura Agent

v7.0 31.1.13.69

Windows

Yes

Yes

-

Avaya

Equinox

v3.5.5.113.24 (macOS v3.5.5.112.18)

Windows/macOS

Yes

Yes

-

Avaya

one-X Agent

v2.5.12.0

Windows

Yes

Yes

-

Avaya

one-X Attendant

v4.0 SP6

Windows

-

-

2

Avaya

one-X Communicator

R6.2 SP13 (6.2.13.2)

Windows

Yes

Yes

-

Avaya

one-X Workplace

3.7.4.22.1

Windows/macOS

Yes

Yes

-

BroadSoft

UC One Communicator

v22.3.1.193 configuration tips (for branded partner versions please refer to either Broadsoft or the partner to confirm compatibility)

Windows

Yes

Yes

-

Caseris

CAESAR

v8.6.6 and higher

Windows

-

-

2

Cisco

IP Communicator (CIPC)

12.5

Windows

-

Yes

-

Cisco

Jabber

V8.6.4

Windows/macOS

Yes

Yes

-

Cisco

Unified Personal Communicator (CUPC)

41.11

Windows

Yes

Yes

-

Cisco

Webex

7.1.1 and higher

Windows

-

-

-

Communi5

DesktopControl/DesktopOperator

v4.5

Windows/macOS

No on Windows, Yes on Mac

-

2

Counterpath

Bria

v0.25.1 and above and Chrome Apps v14.7.4 and above

Windows/macOS

Yes

-

1

Dialpad

Native Apps

v10.1.15.1429 and highere

Windows/macOS

Yes

-

1

Esna

iLink for Cisco Jabber

-

Windows

-

-

2

Estos

ProCall

v8.5

Windows

Yes

-

1

Five9

Virtual Contact Center

v4.8.0 and higher

Windows

-

-

2

Fuze

Desktop

v8.5.126.07 configuration tips

Windows/macOS

-

-

2

Genesys

Workspace Desktop Edition

v8.5.401.05 configuration tips

Windows

Yes

Yes

-

Genesys

Workspace Web Edition

Window (Chrome/Firefox)

Windows

Yes

Yes

-

Genesys

PureCloud

Window (Chrome/Firefox) macOS (Chrome/Firefox/Safari)

Windows/macOS

Yes

-

1b

GlobalIPTEL

Juggler

-

Windows

-

-

2

Huawei

eSpace

-

Windows

-

-

2

Infracom Communications AB

Infinity Desktop

2.0.5 and higher

Windows/macOS

Yes

-

1b

Innovaphone

myApps

132852 sr24

Windows

No

-

2

Joher

Voice Operator Panel

V2.28

Windows

-

-

2

Kandy

Smart Office

V4.2

Windows/macOS

Yes

-

1b

MetaSwitch

Accession Communicator

v2.28

Windows/macOS

-

-

2

Microsoft

Lync 2015

v15.0.5127.1000

Windows

Yes

Yes

-

Microsoft

Office Communicator

R2 3.5 (3.5.6907.268)

Windows

Yes

Yes

-

Microsoft

Skype for Business 2016

v16.4834.1000

Windows

Yes

Yes

-

Microsoft

Teams

-

Windows

Yes

Yes

-

Microsoft

Teams

-

MacOS

-

-

-

Mitel

BluStar for PC

v3.0.1876.0

Windows

Yes

-

1a

Mitel

Connect 2017

-

Windows

Yes

-

1

Mitel

MiCloud Telepo for Desktop

v4.5 and higher

Windows/macOS

-

-

2

Mitel

MiCollab Desktop Client

v8.1 and higher

Windows/macOS

Yes

-

1b

Mitel

MiCollab Web Client for Chrome/Firefox

v8.1 and higher

Windows/macOS

Yes

-

1b

Mitel

MiVoice 2380

v3.5.4.0

Windows

Yes

-

1a

Mitel

MiVoice Business Console

v8.0

Windows

-

-

2

NEC

Univerge 3C

v8.7.1

Windows

Yes

-

1

NEC

Univerge SP350

v6.11.0.0 and V6.10.0.0

Windows

Yes

-

-

Nfon

softphone

-

Windows

Yes

Yes

RingCentral

Office

v9.4 and higher

Windows/macOS

Yes

-

1

SAP

Contact Center (formerly known as BCM)

v7

Windows

-

2

Shoretel

Communicator

v14.2 (Additional configuration required for the Shoretel TAPI Driver. Contact your system administrator)

Windows

Yes

-

STARFACE

Client

V6.4.3 and higher

Windows

Yes

1a

Swyx

SwyxIt!

v10.40.2694 and v11.10.1.0

Windows

Yes

-

Telavox

Desktop

-

Windows

-

2

Telepo

BCS

-

Windows

-

2

Unify

Circuit Desktop Client

v1.1.8505 and higher

Windows/macOS

Yes

1b

Unify

Circuit Web Client for Chrome/Firefox

v 1.1.8505 and higher

Windows/macOS

Yes

1b

Unify

OpenScape Desktop Client Personal Edition

v7 R1.47.23 and higher

Windows

Yes

1a

Unify

OpenScape Fusion for Office

V1 R6.46.36

Windows

Yes

1a

Wildix

WMS

v3.80.31106.05

Windows

-

2

Zoiper

Zoiper5

V5.1 and higher

Windows/macOS

-

2

Zoom

Meetings

V4.4.6 and higher configuration notes

Windows

Yes

-