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HP Color LaserJet Pro MFP 4301, 4302, 4303 - Setting up the printer

This document explains how to set up the printer and install the software and also includes information about the printer features.

Click a section below to expand it and view the content.

Set up the printer

Follow these steps to set up the printer.

Refer to the table below to learn which setup options are available for your printer model.

To verify your printer model, refer to the nameplate on the front panel of the printer.

Setup options by printer model
Printer model	Setup options
dw fdw	Wireless, Ethernet, or USB
fdn	Ethernet or USB

Note:

Complete the hardware setup before installing the printer software.

If the printer hardware is already set up, skip to Step four: Choose a connection method for steps to select a method to connect your printer to the network.

In addition to the instructions provided in this document, you can view the following video of how to unpack and set up the printer:

How to unbox and set up the HP Color LaserJet Pro MFP 4301-4303 printer series

Learn how to set up your HP Color LaserJet Pro MFP 4301-4303 printer and install the printer software on your computer.

Step one: Unpack the printer

Follow these steps when unpacking the printer.

Select a site to place the printer that meets the following specifications:
- A sturdy work surface in a well-ventilated and dust-free area, and away from direct sunlight
- Temperature range: 15° - 27° C (59° to 80.6° F)
- Humidity range: 30% - 70%

Allow sufficient space around the printer to open all doors and trays.

Note:

The printer weighs 20.4 kg (45 lb).

Space requirements

Dimensions (Printer fully opened)
Measurement	Dimensions (Printer fully opened)
1: Width	421 mm (16.6 in)
2: Height	631 mm (24.8 in)
3: Depth	916 mm (36 in)

Take the printer out of the box and remove all tape and packing material.

Note:
HP recommends recycling the packaging materials.

Step two: Connect the power cable and turn on the printer

Follow these steps to turn on the printer.

Connect the power cable between the printer and a grounded AC outlet, and then press the Power button to turn on the printer.

Note:
To prevent damage to the printer, use only the power cable that is provided with the printer.

Connect the power cable
Wait for the printer to power on.
On the printer control panel, touch the desired language from the list, touch Confirm (to confirm the language), and then touch the desired country/region.

Step three: Load paper in Tray 2

The following information describes how to load paper into Tray 2.

Note:

This tray holds up to 250 sheets of 75 grams per square meter (20 lb) paper.

Open Tray 2.

Open Tray 2
Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of paper being used.

Note:
If loading legal paper, squeeze the latch inside the front, right side of the tray and pull forward. Tray 2 will extend from the front of the printer approximately 50.8 mm (2 in).

Adjust the paper guides
Load paper into the tray.

Note:
To prevent jams, do not overfill the tray. Make sure the top of the stack is below the tray-full indicator.

Load paper
Verify that the paper guides lightly touch the stack or paper, but do not bend it.

Paper guides lightly touch the paper
Close the tray.

Close the tray

Step four: Choose a connection method

When a message displays on the printer control panel prompting you to select a method to connect your printer, follow these steps to choose the method that you want to use.

Note:

Wi-Fi is not supported on all printer models. For models that do not support Wi-Fi, choose from the other connection options.

On the printer control panel, when prompted to select a connection method, touch the desired option (Ethernet, Wi-Fi, or USB).
Continue to Step five: Connect your printer to the network for instructions to connect your printer to the network.

Step five: Connect your printer to the network

Click the section below for the connection method that you chose in the previous step, and then follow the instructions to connect your printer to the network.

Ethernet

Follow these steps to connect your printer to the network using an Ethernet cable.

After selecting Ethernet as the connection method, connect an Ethernet cable.

Connect one end of the Ethernet cable to your network port and the other end to the Ethernet port on the rear of the printer.

Note:
Make sure you connect the Ethernet cable to the same network as the computer.

Connect an Ethernet cable
When the Ethernet Summary screen displays on the printer control panel, touch Continue.
Follow the instructions on the printer control panel until you reach the Home screen.

Wi-Fi

Follow these steps to connect the printer to the wireless network using the printer control panel.

For a Wi-Fi setup, do NOT connect any cables.

Note:

Make sure that the router Wi-Fi is turned on and in range of the printer.

Wireless setup, no cable

After selecting Wi-Fi as the connection method, a list of available networks will display on the printer control panel.
Touch your network name from the list of available networks.
Use the touch keypad on the printer control panel to enter your Wi-Fi password and then touch Done.
Touch OK to confirm the settings.

When the printer has successfully connected to the network, a "Connection Successful" screen will display on the control panel and show the IP address for the printer.

USB

Follow these steps to connect your printer using a USB cable.

After selecting USB as the connection method, touch Skip Connecting.
Connect the square end of the USB cable to the back of the printer and the flat end of the cable to the computer.
Follow the instructions that display on the printer control panel until you reach the Home screen.

Step six: Install the printer software

Follow these steps to install the printer software on your computer.

Important:

You might be asked to enter the printer PIN during set up.

Use the following document to find your printer PIN: HP Color LaserJet Pro 4201, 4202, 4203, MFP 4301, 4302, 4303 - How to locate printer PIN”

On your computer, open a Web browser and go to hpsmart.com/download.
Follow the onscreen instructions to download and install the printer software.

Get help with setup

For additional setup information and videos, visit the link below.

hp.com/support/printer-setup

During setup: Help and tips for Wi-Fi and connectivity

If the printer is unable to find your router during Wi-Fi setup, check the following conditions to resolve the issue.

Tips for resolving Wi-Fi connectivity issues
Potential issue	Solution
Printer Wi-Fi setup mode timed out	Check the control panel and restart wireless setup mode, if prompted.
Printer too far from router	Move your printer closer to the router. Your printer might be out of range of the router's Wi-Fi signal.
Computer connected to a Virtual Private Network (VPN) or remote work network	Disconnect from a VPN before installing HP printer software. Connect to the VPN again after finishing printer setup. Note: Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.
Wi-Fi turned off on computer (computer connected by Ethernet)	If your computer is connected by Ethernet, turn on the computer's Wi-Fi while setting up the printer. Note: You do not need to disconnect the Ethernet cable from the printer.

Post-setup: Help and tips for Wi-Fi and connectivity

If you completed setup, but have issues with maintaining a Wi-Fi connection, check the wireless status and restart setup mode to try connecting again.

Tips for maintaining a Wi-Fi connection
Potential issue	Solution
Printer will not reconnect or maintain a connection to the network (post-setup)	On the printer control panel, select Menu > Information > Connectivity > Wi-Fi. If the printer is listed as "Not Connected," proceed to Step 2. Go back to the Home screen. Select Menu > Settings > Network > Restore Network Settings. Wait for one minute. Open the printer software and try connecting again.

Access the HP Embedded Web Server (EWS)

For information on how to access the printer settings in the HP Embedded Web Server (EWS) using the factory-set credentials for HP LaserJet Pro printers, refer to the following document:

HP Color LaserJet Pro MFP 4301, 4302, 4303 - Find the Printer PIN to access the HP Embedded Web Server (EWS) printer settings

Printer features

Review the components on the front and rear of the printer, and learn about the Home screen icons on the touchscreen control panel.

Front and rear features on the printer

Front features

Front features
Number	Description
1	Walk-up USB port
2	Output tray extender
3	Output tray
4	Control panel
5	Automatic document feeder
6	Power button
7	Tray 1/Toner access door
8	Tray 2

Rear features

Rear features
Number	Description
9	Rear door
10	Power connection
11	Access toner cartridges
12	USB port for computer connection. Note: This USB port is hidden behind a cover. Remove the cover to access the port.
13	Ethernet port
14	USB port for Job Storage Note: This USB port is hidden behind a cover. Remove the cover to access the port.
15	Fax port: Fax line in (Fax models only)
16	Fax port: Telephone line out (Fax models only)

Control panel

Open the Dashboard by touching or swiping at the top of the display to access printer tasks and status.

Note:

The icons on the Home screen can vary, depending on the printer configuration.

Control panel view

Home screen icons
Icon	Description
	Menu: View all printer applications, settings, and information available on the printer.
	Sign In/Sign Out: Authorized users can sign in and out of the printer to manage printer settings and view usage data.
	Jobs: View active jobs and job history.
	Print: Print documents from the available print sources.
	Scan: Scan and send documents to various scan destinations.
	Copy: Copy a document (using the document feeder or scanner glass) and print one or more copies of it.
	Fax: Scan a document and send it as a fax.
	USB Drive: Print a document file that is saved on a USB thumb drive, or scan a document and save it to a USB thumb drive.