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I cannot access my account

If you forgot your password, reset it from the sign-in page.

  1. Go to the account sign-in page:

  2. If you forgot your password, enter the user name or email for the account, click Next, and then click Forgot your password?. HP sends a password reset email.

  3. If you forgot the user name or email for the account, or still cannot log in, contact HP Instant Ink support.