HP PCs - Bluetooth Frequently Asked Questions (FAQs)

To connect to other Bluetooth-enabled devices and computers, enable Bluetooth on your computer.

1. In Windows, search for and open Bluetooth and other devices settings.

   Note:

   If Bluetooth & other devices is not found, your computer might not support Bluetooth.

2. On the Bluetooth and other devices tab, toggle the Bluetooth setting On.

   

3. Under Related settings, click More Bluetooth options.

4. On the Options tab, select Allow Bluetooth devices to find this PC, and then click OK.

   

You can transfer files or photos from a Bluetooth-enabled computer or device to your computer.

1. In Windows, search for and open Bluetooth and other devices settings.

2. Under Related Settings, click Send or receive files via Bluetooth to open Bluetooth File Transfer.

   

3. Click Receive files, and then on the device or other computer, open the file or photo you want to send.

4. Send the file or photo to your computer.

   • On an Android mobile device, tap the Share icon , tap the Bluetooth icon , and then select your computer in the list of connected devices.

   • On the other computer, right-click the file or photo, click Send to, and then select Bluetooth device. Select your computer from the list, and then click Next.

5. On the confirmation screen, select the location where you want to save the file, and then click Finish.

You can transfer files or photos from your computer to a Bluetooth-enabled computer or device.

1. In Windows, search for and open Bluetooth and other devices settings.

2. Under Related settings, click Send or receive files via Bluetooth to open Bluetooth File Transfer.

   

3. Click Send files, select the computer or mobile device you want to send the file or photo, and then click Next.

4. On the Select the file to send screen, click Browse, locate and open the file or photo, and then click Next.

5. On your Bluetooth-enabled computer or device, confirm the file transfer to download the file or photo.

Use Device Manager to confirm whether your computer supports Bluetooth. Device Manager lists all hardware components available on your computer.

1. In Windows, search for and open Device Manager.

2. On Device Manager, look for Bluetooth on the list.

   If Bluetooth is not displayed, your computer does not support it. You can add Bluetooth to your computer by purchasing a Bluetooth adapter.

   

For quick access, you can use Bluetooth settings to display the Bluetooth icon in the computer notification area.

1. In Windows, search for and open Bluetooth and other devices settings.

2. Under Related settings, click More Bluetooth options to open Bluetooth settings.

3. On the Options tab, select Show the Bluetooth icon in the notification area, and then click OK.

   

You can use your device in Airplane mode. Airplane mode automatically turns off Wi-Fi and Bluetooth. If you need to use Bluetooth while in Airplane mode, you can manually turn it on.

1. In Windows, search for and open Airplane mode.

2. With Airplane mode on, click the Bluetooth toggle to turn it on.