HP printers - 'Can not delete output file' error (Windows 10)

Use the Windows Run program to manually open the install software.

1. On the computer, right-click the Start button, and then select Run.

2. Type one of the following file paths for your printer:

   • HP LaserJet Pro P1100, P1560, and P1600 printers: C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

   • HP LaserJet Pro M12 printers: C:\LJPM11-M13_Full_Solution\HpSetup.exe

   • HP LaserJet Pro M1130, M1210 Multifunction printers: C:\M1130MFP_M1210MFP_Full_Solution\HpSetup.exe

   

3. Click OK to start the installation, and then follow the prompts to finish the printer setup.

Locate and manually open the install software in Windows.

1. Search for and open This PC.

2. Open your computer hard drive, such as Windows (C:).

3. Locate your printer name in the list.

   • If your printer name displays, open the folder, right-click the setup.exe file and follow the prompts.

   • If your printer name doesn't display, continue with these steps.

4. On your computer, search for and open the %temp% folder.

   

5. In the temp folder, search for 7z.

6. Open the folder for your printer in the list. If you have multiple 7z folders, sort by date, and then open the most recent folder.

   

7. Right-click the setup.exe file, and then click Run as administrator to start the installation.

   

8. Follow the prompts to finish the printer setup.