HP Notebook PCs - Swelling or deformation of notebook battery
To protect your hardware from potential damage, HP recommends that if you are experiencing battery swelling, discontinue use of the notebook until you can replace the battery.
You can contact HP to understand what battery replacement options are available. To learn more about Lithium-ion batteries and the factors that can accelerate battery swelling, see HP Notebook PCs - Lithium-ion batteries.
Swollen notebook batteries
You might notice that your notebook battery has become somewhat deformed or swollen over time. In some cases, the battery swelling might be significant enough to impact other components of the system including the touchpad, keyboard, and chassis.
Swollen battery is not a safety issue
A swollen battery does not present a safety issue. It is the result of the generation of gases per the normal degradation of the battery cell over time. HP has worked closely with our battery cell suppliers and third-party industry experts to help minimize the potential for HP batteries to swell over time and to identify that swollen batteries are not a safety issue.
Discontinue using a swollen battery
To protect your hardware from potential damage, HP recommends that, if you are experiencing battery swelling, you discontinue use of the notebook until the battery can be replaced.
You can contact HP Customer Service to understand what battery replacement options are available.
Replace a swollen battery
If a battery is under warranty, HP will replace the battery per the terms and conditions of the HP Worldwide Limited Warranty or applicable HP Care Packs. For batteries no longer under warranty, contact HP to purchase a genuine HP replacement battery.
Minimize battery swelling
There are multiple drivers that can accelerate battery swelling. To help mitigate battery swelling over time, you can use either HP Adaptive Battery Optimizer (consumer notebooks) or HP Battery Health Manager (commercial notebooks) settings to improve battery longevity and performance for various use scenarios.
HP Adaptive Battery Optimizer (consumer notebooks)
HP Adaptive Battery Optimizer technology can help mitigate the factors that cause the battery to swell. It is available on select HP OMEN, HP Spectre, HP Pavilion, and HP ENVY notebook computers.
HP Adaptive Battery Optimizer has been available on select gaming notebooks since 2019 and select consumer notebooks since 2020. To learn more about enabling HP Adaptive Battery Optimizer on your HP notebook, see HP Gaming Laptops - Introducing Adaptive Battery Optimizer, Designed to Prolong Battery Lifespan.
HP Battery Health Manager (commercial notebooks)
HP Battery Health Manager provides an easy-to-manage solution to help mitigate factors that cause the battery to swell. It is available on select HP ProBook and HP Elitebook notebook computers.
HP Battery Health Manager is available on select commercial notebooks manufactured since 2016. To learn more about HP Battery Health Manager, see HP Business Notebook PCs - HP Battery Health Manager.
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