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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

    Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

  • Feedback

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HP Printers - Print jobs stuck in print queue

A print job is stuck in the print queue and prevents further print jobs from printing. Cancel and Delete buttons are gray or do not respond.

Perform the following tasks in the order given. Try using the printer after each task to see if the issue is resolved.


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Country/Region: Flag United States

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