HP Color LaserJet M552, M553, M554, M555, MFP M577, MFP M578, Managed E55040, and Managed MFP E57540 - Removal and replacement: Fuser

Follow these steps to remove the fuser.

1. Open the right door.

   CAUTION:

   The fuser is very hot. After turning the printer power off, allow the fuser to cool for at least 30 minutes before removing it.

   Open the right door

   

2. Grasp the two fuser handles, and then squeeze the two blue triggers on the handles to release the fuser.

   Release the fuser

   

3. Slide the fuser straight out of the printer to remove it.

   Remove the fuser

   

Follow these steps to unpack the replacement assembly.

1. Dispose of the defective part.

   Note:

   HP recommends responsible disposal of the defective part.

   http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

2. Unpack the replacement part from the packaging.

   CAUTION:

   Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

   Important:

   Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

   Note:

   If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

3. To install an assembly, reverse the removal steps.

   Note:

   When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Follow these steps to install the fuser.

1. Align the fuser with the opening in the printer.

   Align the fuser with the opening

   

2. Slide the fuser into the printer, push in to install it, and then make sure that it is fully seated.

   Tip:

   When the fuser is fully seated, the two blue triggers on the handles make an audible click.

   Install the fuser

   

3. Close the right door.

   Close the right door

   

Follow these steps to reset the supplies counter.

1. Turn the printer power on, and then do one of the following:

   Reset the fuser counter from a touchscreen control panel

   1. From the Home screen on the control panel, scroll to and touch the Administration button.

   2. Open the following menus:

      • Manage Supplies
      • Reset Supplies
      • New Fuser Kit

   3. Select the Yes item to reset the fuser counter.

   Reset the fuser counter from an SFP control panel

   1. From the Home screen on the control panel, use the down arrow button to scroll to Administration, and then press the OK button.

   2. Use the down arrow button to scroll to Manage Supplies, and then press the OK button.

   3. Use the down arrow button to scroll to Reset Supplies, and then press the OK button.

   4. Use the down arrow button to scroll to New Fuser Kit, and then press the OK button.

   5. Use the down arrow button to scroll to Yes, and then press the OK button to reset the fuser counter.