When trying to print from an Android 10 mobile device to a Samsung printer using the Samsung Mobile Print app (version 4.08.0024 and older) with an NFC or Wi-Fi Direct connection, the connection fails, the app is not able to connect to the printer, and the following error message(s) is received:
note:Android 10 smart devices with Samsung Mobile Print App version 4.08.0025 and newer will not experience this issue.
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Connection Failed. Please try again.
Figure : Error message
This error is received after pressing the WPS or Connect button when trying to connect to the printer via an NFC or Wi-Fi Direct connection:
Figure : Trying to connect via NFC or Wi-Fi Direct