note:To see a short video demonstrating this procedure, click here.
This document provides the procedure to replace the Tray 2-5 pickup and separation rollers (HP kit CC493-67907). The kit includes rollers and printed instructions.
note:This document applies to several HP LaserJet products. Some products might have a different appearance than the product in these images, but the procedure is the same.
Figure : Pickup and separation rollers
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Press the power button to turn the product off.Figure : Turn off the product
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Open and remove each of the cassette trays (Trays 2-5).
note:
Some products have different tray configurations than shown here.Figure : Remove the cassette trays. -
Locate the set of three rollers inside the cavity for each tray. Replace only the rollers that have blue plastic on the ends.Figure : Locate the rollers
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For each roller that has blue plastic on the end, pinch together the tabs, and pull the roller straight out. Recycle the rollers according to local regulations.Figure : Remove the rollers
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Remove the new rollers from the packaging.
caution:
Do not touch the surface of the rollers. Grasp the rollers by the tabs on the end.Figure : Unpack the new rollers -
Insert the new rollers, and push in until each roller snaps into place.Figure : Insert the new rollers
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Insert and close each cassette tray.Figure : Insert the trays
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Press the power button to turn the product on.Figure : Turn on the product