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HP LaserJet Pro M127 Printers - 'Original Jam: Clear jam, and then press OK' Displays

This document is for HP LaserJet Pro MFP M127fn, M127fw, and M127fs printers.

Clear jams in the document feeder

A Jam in the document feeder message displays on the product control panel.
  1. Remove any loose paper from the input tray of the document feeder.
  2. Remove any jammed paper visible in the input tray area. Use both hands to remove jammed paper to avoid tearing the paper.
    Figure : Remove the jammed paper
  3. Lift the document-feeder input tray.
    Figure : Lift the document-feeder input tray
  4. Lift the jam-access cover in the document feeder.
    Figure : Lift the jam-access cover
  5. Remove any jammed paper.
    Figure : Remove the jammed paper
  6. Close the jam-access cover.
    Figure : Close the jam-access cover
  7. Close the document-feeder input tray.
    Figure : Close the document-feeder input tray

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