Figure : Graininess
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Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key
.
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Check that you are printing on the correct side of the paper.
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Check that you are using appropriate print-quality settings. In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level. For instance, if you have set the Print Quality slider to Speed, try setting it to Quality. If you change the print-quality settings, you may wish to reprint your job at this point in case the problem has been solved.
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Go to the front panel and select the Ink menu icon
, then Printhead information to see the printhead alignment status. If the status is PENDING, you should align the printheads. After alignment, you may wish to reprint your job in case the problem has been solved.
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Go to the front panel and press the View loaded paper key to see the paper advance calibration status. If the status is DEFAULT, you should perform paper advance calibration.
If the problem persists despite all the above actions, contact your customer service representative for further support.
