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HP Customer Support - Knowledge Base

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    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

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HP Designjet Printers (PostScript (R)) - PostScript Scaling and Page Size Limitations

Issue:
Using the PostScript (PS) printer driver, the scaling option is limited to the Operating System or the Application Page size.
Solution
When using the PS printer driver, set the page to a scalable size, under the maximum page size limitation. Then go to the printer front panel and select PS scale, select the % you would like the image to scale to.
For example: desired output is 60 x 144 inches (762 x 1829 mm).
Set the PostScript Page size to 30 x 72 inches (1524 x 3658 mm) in the driver, then through the printers front panel, select PS scaling = 200%.

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Country/Region: Flag United States

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