HP Designjet 4020 Printer Series - Paper jam

not:

This topic applies to the HP Designjet 4020 Printer series only.

• 81:01 indicates that paper cannot advance into the printer.
• 86:01 indicates that the printhead carriage cannot move from side to side.

1. Switch off the printer at the front panel, then also switch off the power switch at the rear.
   Şekil : Switching off the printer
   
2. Open the window.
   Şekil : Opening the window
   
3. Try to move the printhead carriage out of the way.
   Şekil : Moving the printhead carriage
   
4. Lift the paper load lever as far up as it will go.
   Şekil : Lifting the paper load lever
   
5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
   Şekil : Removing paper from the top of the printer
   
6. Carefully pull the rest of the roll or sheet down and out of the printer.
7. Switch on the printer.
8. Reload the roll, or load a new sheet.
9. If you find that there is still some paper causing an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer.
10. If you find that you have print quality problems after a paper jam, try realigning the printheads.

• This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core. If this has happened, cut the end of the roll away from the core; you should then be able to feed the paper through the printer, and load a new roll.